MUST HAVES:

10+ years of experience in software development and delivery track record in a range of technical roles
Ideally 5 yrs of experience in AWS cloud using AWS Services and tools, including Lambda, AWS Connect, API Gateway, Amazon Lex, AWS CLI, Kinesis, S3,KMS,Glue, DynamoDB, RDS, Amplify, and other core AWS services.
Creation, management, and maintenance of AWS & related cloud-based production system.
Deployment and automation of packages for cloud-based system
Experience in design, development and implementation of an Amazon Connect cloud-based contact center solution. Services including, but not limited to: Call and Queue Flows, Agent Experience, Call Recording, Metrics, Contact Lens, CTR Data analysis
Knowledge of IVR and Workflow.
Experience in scripting languages like Python, Bash, PHP, Java, JavaScript, Node, etc.
Integration experience in building and using APIs
5+ years of experience working with implementing Contact center solutions
Job Type: Fixed term contract
Contract length: 8 months
Pay: Up to $90.00 per hour

Experience:

• software development: 10 years (required)
• AWS cloud using AWS Services and tools: 5 years (required)

Work Location: Hybrid remote in Toronto, ON
Application deadline: 2025-08-19
Expected start date: 2025-09-2

Please refer the Job description for details