Y-Axis Jobs Logo
Send us feedback
telephone  +91 7670 800 001
Log in Sign up Try Premium
RTA Claims Handler (Senior) at Rapid Auto Assist Ltd
London, London - England, United Kingdom -
Full Time

Start Date

Immediate

Expiry Date

22 Dec, 26

Salary

65000.0

Posted On

23 Sep, 26

Experience

3 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Insurance

Description
  • Key Responsabilities:Manage a caseload of non-fault motor and credit hire claims from inception through to conclusion.
  • Investigate accident circumstances and assess liability using available evidence.
  • Liaise with customers, insurers, solicitors, engineers, repairers and other stakeholders.
  • Manage credit hire requirements, ensuring mitigation and recoverability principles are maintained.
  • Coordinate vehicle repairs, engineering inspections and total loss settlements.
  • Negotiate liability and settlement outcomes with third-party insurers.
  • Identify and escalate fraud concerns, indemnity issues and recovery risks.
  • Prepare and review payment packs, invoices and supporting documentation.
  • Maintain accurate, compliant and audit-ready claim files.
  • Provide guidance and support to Claims Handlers on complex or disputed cases.
  • Assist management in maintaining service standards, file quality and operational performance.
  • Contribute to process improvements and share best practice across the team.
Responsibilities
  • Key Responsabilities:Manage a caseload of non-fault motor and credit hire claims from inception through to conclusion.
  • Investigate accident circumstances and assess liability using available evidence.
  • Liaise with customers, insurers, solicitors, engineers, repairers and other stakeholders.
  • Manage credit hire requirements, ensuring mitigation and recoverability principles are maintained.
  • Coordinate vehicle repairs, engineering inspections and total loss settlements.
  • Negotiate liability and settlement outcomes with third-party insurers.
  • Identify and escalate fraud concerns, indemnity issues and recovery risks.
  • Prepare and review payment packs, invoices and supporting documentation.
  • Maintain accurate, compliant and audit-ready claim files.
  • Provide guidance and support to Claims Handlers on complex or disputed cases.
  • Assist management in maintaining service standards, file quality and operational performance.
  • Contribute to process improvements and share best practice across the team.