AVPro Edge, a leader in specialized audio-video equipment for residential and commercial integrators, recently acquired RTI (Remote Technologies Inc.) and Pro Control, known for cutting-edge control systems and automation solutions. Our mission is to provide unmatched innovation, performance, and world-class support to the professional A/V community.
Join our growing RTI/Pro Control Technical Support Team in Minneapolis! We’re looking for experienced A/V professionals ready to bring their control system expertise into a fast-paced, team-driven environment. If you have programming experience with control systems — especially RTI or Pro Control — and you’re ready to trade field work for a stable, rewarding tech support role, we want to hear from you.

• Provide technical support via phone, email, and remote sessions for RTI and Pro Control products.
• Troubleshoot hardware, software, and programming issues for dealers and installers.
• Assist integrators with control system configuration and deployment.
• Review and analyze programming files (Integration Designer APEX, Pro Control Studio, etc.) to resolve complex system issues.
• Document and escalate bugs or recurring issues to engineering as needed.
• Participate in internal product training and stay current with new releases.
• Represent the RTI/Pro Control brand with professionalism and product expertise.