ABOUT US

Greenwood academy is a leading Registered Training Organisation (RTO) and CRICOS provider delivering nationally recognised training to both domestic and international students. We are passionate about student success and pride ourselves on offering a supportive and professional learning environment across our Sydney campus.

ABOUT THE ROLE

We are seeking a friendly, well-organised and detail-oriented Reception / Student Services / Administration Assistant to join our growing team. This is a vital front-of-house role supporting day-to-day campus operations and providing outstanding service to our students, staff, and visitors.

KEY RESPONSIBILITIES

• Be the first point of contact for students, visitors, and incoming calls
• Support students with enrolment, orientation, and ongoing course-related enquiries
• Issue academic documents (e.g., COEs, transcripts, attendance reports)
• Maintain accurate student records and documentation in line with compliance standards
• Monitor attendance and support academic intervention processes
• Assist with general admin tasks including data entry, filing, scanning, and staff support
• Help coordinate student activities and events
• Ensure the reception area is welcoming, organised, and professional