RunBuggy Reserve Specialist at RunBuggy OMI LLC

Tempe, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Jan, 26

Salary

0.0

Posted On

14 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Sales, Negotiation, Facilitation, Problem-Solving, Stakeholder Engagement, Relationship-Building, Project Management, Change Leadership, Strategic Thinking, Conflict Resolution, Cross-Functional Leadership, SaaS Platforms, Logistics Solutions, Customer Service, Automotive Enthusiast Knowledge

Industry

Logistics;Transportation;Supply Chain and Storage

Description

Description About Us: RunBuggy is the most technically advanced automotive logistics platform on the market. Period. Backed by Porsche Ventures and Hearst Ventures, RunBuggy is transforming the way cars move. Our cutting-edge technology is trusted by some of the largest OEMs, captive finance companies, and automotive lenders in the world to streamline vehicle transportation at scale. RunBuggy’s end-to-end platform connects car shippers and haulers in real time - eliminating the friction of traditional load boards and costly custom software. For shippers, RunBuggy integrates directly into existing management systems, reducing transportation costs and accelerating delivery timelines. For transporters, we offer a smarter, more profitable way to find, accept, and manage loads - all from a single app. Since launching in 2019, RunBuggy has grown to over 150 team members, facilitated the movement of hundreds of thousands of vehicles, and attracted tens of thousands of transporters across the U.S. We’re not just building a better logistics platform - we’re redefining the future of automotive transportation. About the Role: RunBuggy is building on our successes and learnings from working with the biggest brands in the automotive industry, and we are expanding our offerings to meet the needs of our most demanding enthusiast clientele. We call it RunBuggy Reserve. If RunBuggy Platinum Service is travelling “Business Class”, RunBuggy Reserve is securing your own “Private Jet”. RB Reserve offers a concierge-level service, coordinating the most exacting logistics details for customers of targeted automotive enthusiast events, activities, auctions, and platforms. What You Will Be Doing: Coordinating with Senior Leadership, you will start by driving the development of the program, sharpening the finer policy points and details in coordination with Marketing, Sales, Operations, and Legal to define the program standards for Transporters, and coordinating with RunBuggy Sales Account Executives to identify and get placement within specific opportunities with Shippers and their VIP clientele. As RunBuggy Reserve launches, you will work with operations to maintain a curated list of eligible transporters, and most significantly, negotiate and facilitate the coordination of individual reservations, including pricing and extensive logistics details, ensuring that experiences run as smoothly as possible, and when something goes wrong, a mutually agreed-upon resolution is worked towards. High-visibility enthusiast activities may require an on-site presence from you and/or other RunBuggy personnel to build relationships or to assist in the facilitation of additional requested services. As the program grows, you will work with RunBuggy stakeholders to develop the partner ecosystem for additional requested services (e.g., local detail or refueling service providers). During non-event periods, you may assist the broader RunBuggy operations concierge team with training or provide additional hands-on support as needed. Throughout, your commitment to fulfilling exacting requirements will fuel the growth of RunBuggy Reserve. Additional duties as required. Candidates who submit a cover letter (1 page) expressing their interest and explaining how their experience aligns with the role will receive preference in the review process. Requirements What You Bring to the Team by Way of Skills and Experience: High School Diploma or equivalent required; Bachelor’s degree in business, management, or related field preferred. 5+ years actively participating in the automotive enthusiast community. Strong knowledge of enthusiast events and stakeholders in this ecosystem, with a professional network to match. Deep understanding of the exacting requirements needed to coordinate transportation of high-end vehicles and coordinating with individuals who have demanding expectations. Excellent communication, sales, negotiation, facilitation, problem-solving, and stakeholder engagement skills are a must. Must know how to work tactfully and smoothly to achieve results when emotional outcomes also matter. Experience with SaaS platforms or tech-enabled logistics solutions. Proven ability to lead cross-functional initiatives and drive adoption. Ability to understand and appreciate the nuanced requirements associated with high-end clientele and be able to directly meet and exceed expectations while also conveying and enforcing that those expectations are met by other participating stakeholders. Strong relationship-building skills with carriers, shippers, and internal team. Experience leading engagement initiatives and feedback forums. Excellent communication and conflict resolution abilities. Ability to work with Marketing, Legal, Product, Operations, and Customer Success teams. Strategic thinking and alignment with organizational goals. Project management and change leadership skills. Ability to self-sufficiently decide and determine the best fitting solution for customer-specific situations, evaluating, negotiating, and securing a commitment from the transporter best equipped to provide those services, providing a profitable quote to the customer. Certificates, Licenses, and/or Registrations: None required. ASE Certification or OEM Factory Certifications preferred. Travel Requirements: Occasional travel (

Responsibilities

You will drive the development of the RunBuggy Reserve program, coordinating with various departments to define program standards and maintain a curated list of eligible transporters. Additionally, you will negotiate and facilitate individual reservations, ensuring smooth logistics and resolving any issues that arise.