ABOUT US:

Rangeland RV is a leading RV dealership in Alberta, committed to delivering the best customer experience in the industry. With a strong focus on service, quality, and innovation, we’re growing our team and looking for a passionate and detail-oriented RV Parts Advisor to join our Parts Department.

POSITION OVERVIEW:

As an RV Parts Advisor, you’ll play a vital role in the success of our service and retail operations. This position is ideal for someone who is organized, customer-focused, and capable of managing inventory while delivering an exceptional parts experience to both our internal team and valued customers.

QUALIFICATIONS:

• Previous experience in RV, automotive, or related parts environment preferred.
• Strong organizational skills and attention to detail.
• Excellent communication and customer service skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience with inventory management systems is an asset.
• Leadership or supervisory experience is a plus.

• Order and stock RV parts efficiently to maintain inventory levels.
• Receive parts shipments and ensure timely distribution to service teams and customers.
• Ensure warranty parts are properly added to work orders and tracked through to completion.
• Perform regular inventory and bin counts to prevent shortages.
• Provide daily parts support to technicians to minimize downtime.
• Manage retail parts sales, including walk-in customers and deliveries.
• Maintain and grow parts sales volume and profit margins.
• Organize and merchandise a clean, well-stocked front parts department.
• Supervise and support parts clerks as needed.
• Answer incoming parts calls and follow up with customers promptly.
• Ensure a 100% best buying experience for all customers.
• Assist with customer walk-throughs and deliveries when required.
• Support sales consultants in adding parts to customer deals.
• Act as the liaison with OEM factories and local vendors for parts ordering.
• Maintain financial balance in parts inventory – order only what is needed.
• Tag and properly receive all warranty parts.