RV SERVICE MANAGER at Meyer's RV Superstores
Madison, Ohio, United States -
Full Time


Start Date

Immediate

Expiry Date

05 Jan, 26

Salary

0.0

Posted On

07 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Organizational Skills, Time Management, Customer Service, Detail Oriented, Fast-Paced Environment, Team Management, Scheduling, Warranty Claims, Employee Performance Reviews, Service Quality Monitoring, Training, Communication, Problem Solving, Report Management, Technical Knowledge, Marine/RV Industry Knowledge

Industry

Recreational Facilities

Description
Description Family owned RV dealer group looking for a Service Manager to join our growing team. Meet daily with team to review daily goals Review all documents and reports Review warranty claims Training of technicians and adviosrs in proper procedure and process Perform reviews of employee performance Make sure repairs meet customer expectations Make sure preps and sold units are ready for customer pick up Monitor service quality to ensure customer satisfaction, and respond promptly and professionally to customer inquiries and complaints. Maintains schedules for all technicians in order to determine availability and shop capacity Requirements Responsibilities: Managing a service team of 10-15 full time and part time employees Coordinate scheduling of incoming service jobs Manage weekly reports and billing Work with manufactures to further benefit the company File warranty claims and service orders Strong organizational and time management skills, with the ability to manage multiple priorities and meet deadlines. Experience in the marine/RV industry is preferred, but not required Must be able to work weekends Must be extremely detail oriented Must be able to work in a fast-paced environment Must have great customer service
Responsibilities
The Service Manager will oversee a team of technicians and advisors, ensuring that repairs meet customer expectations and that service quality is maintained. Responsibilities include managing schedules, reviewing performance, and coordinating service jobs.
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