Safe At Home After Hours Coordinator at Safe at Home

Ann Arbor, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Jan, 26

Salary

13.0

Posted On

08 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Childcare, Education, Customer Service, Communication, Organizational Skills, Empathy, Reliability, Patience, Technology, Scheduling Systems

Industry

Consumer Services

Description

Description Safe At Home After Hours Coordinator (Weekend Position) Location: Fully Remote (Company laptop provided) Pay: $13/hour This is a remote, weekend position that requires active availability during the following times: Saturday: 8–9am, 12–1:30pm, 5–6pm, 8–9pm (4.5 hours total) Sunday: 8–9am, 10–11am, 12:30–1:30pm, 5–6pm, 8–9pm (5.5 hours total)Total paid hours: 10 hours per weekend Average workload: 4–8 hours of active work per weekendThis position is fully remote. However, in person training for this position will take place at our home office located in Ann Arbor, MI. You’ll be asked to remain available and online during the scheduled time blocks. If there are no active shifts to manage or calls to respond to during a given time period, you’ll still clock in and be paid for your scheduled availability. This ensures reliable coverage for families while providing predictable pay for coordinators.There is also potential for additional hours during weekday afternoons when extra coverage is needed. About Safe at Home Safe at Home is a backup childcare program proudly serving employees of Ford Motor Company, the University of Michigan, Michigan State University, and Bright Horizons. We provide high-quality, reliable, in-home child care when families need it most — and our Coordinators play a vital role in making that happen.As a Weekend After Hours Coordinator, you’ll ensure caregivers and families are supported with empathy, professionalism, and timely communication. This is a part-time, remote opportunity that’s perfect for someone who enjoys helping others, thrives in a structured yet flexible environment, and values meaningful, family-centered work. What You’ll Do Respond promptly and kindly to caregiver and family calls, texts, and emails Schedule and confirm shifts using our care management platform (WellSky) Support families with empathy, clear communication, and problem-solving Maintain accurate records and documentation for all scheduling activity Work collaboratively with the Safe at Home team to ensure a strong fill rate Handle challenges calmly and professionally, with compassion and care Represent Safe at Home’s mission and Kennedy Care’s Core Values every day: Love Others · Persevere · Stay Positive · Be Authentic · Pursue Consistent Quality What You’ll Bring Experience in childcare, education, or customer service (preferred) Strong communication and organizational skills Empathy, reliability, and patience when interacting with families and caregivers Comfort using technology, email, and scheduling systems A positive, proactive mindset and commitment to high-quality care What You’ll Gain Fully remote, flexible weekend work (perfect for teachers, parents, or students) Ongoing training and leadership support Accrued Paid Time Off (PTO) Meaningful work that directly supports families in your community A warm, collaborative team that values compassion and growth About Kennedy Care Safe at Home is a division of Kennedy Care, a Michigan-based family care organization that provides high-quality, compassionate care to children, adults, and families across the state. We believe in caring for our employees the same way we care for our clients. Learn more at safeathomechildcare.com. Requirements Requirements: Must be at least 18 years of age High School Diploma or equivalent Experience working with children in a professional setting Knowledge of computer skills Compassion for staff and families Customer service skills Support the administration team

Responsibilities

As a Weekend After Hours Coordinator, you will respond to caregiver and family communications, schedule shifts, and maintain accurate records. You will also support families with empathy and problem-solving while ensuring reliable coverage for childcare needs.