Safety and Security Assistant Manager at The Frank Lloyd Wright Foundation

Scottsdale, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

15 May, 26

Salary

21.0

Posted On

14 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operational Supervision, Staffing Coordination, Training Support, Incident Oversight, Program Implementation, Frontline Leadership, Risk Assessment, Emergency Response, De-escalation, Conflict Management, Scheduling, Patrols, Investigations, Policy Compliance, Customer Service

Industry

Museums;Historical Sites;and Zoos

Description

Description Position Summary: The Safety and Security Assistant Manager supports the Safety and Security Manager in overseeing day-to-day safety and security operations across the Foundation’s property. This role assists with operational supervision, staffing coordination, training support, incident oversight, and program implementation to help protect assets, employees, residents, and visitors while promoting a safe, secure, and welcoming environment. Working within the Public Engagement leadership structure, the Safety and Security Assistant Manager helps lead the Safety and Security Ambassador team. They reinforce safety, preservation, guest experience, and regulatory compliance standards. The role provides frontline leadership presence and operational continuity and may serve as acting manager when assigned. The Safety and Security program serves three core purposes: To convey and create a sense of safety and security for residents, employees, and guests To protect physical assets, including buildings, collections, and landscapes. To create a welcoming and approachable concierge atmosphere that improves the overall experience. Key daily and Weekly duties include: Provide shift coverage weekly up to 32 hours/week. Support daily safety and security operations across the 495-acre site. Assist in providing direct shift and field guidance to Safety & Security Ambassadors. Assist with scheduling and coverage coordination to support 24/7 operational needs. Help ensure ambassadors are properly equipped, trained, and post-ready. Conduct patrols and operational checks of buildings, grounds, and access points. Assist with regular risk and vulnerability assessments and mitigation measures. Respond to and help manage incidents, emergencies, and security concerns. Support investigations of security incidents and policy violations. Coordinate with law enforcement and emergency responders when directed. Review daily logs, incident reports, and patrol documentation for quality and completeness. Reinforce guest routing, rules, and safety compliance while supporting a high-quality visitor experience. Support Safety Committee coordination and safety culture initiatives. Assist with emergency drill planning and execution. Support AlertMedia (or emergency notification platform) database accuracy and usage Help ensure adherence to safety, security, and preservation policies. Support special event security planning and staffing. Provide overnight or after-hours leadership coverage when assigned. Overall Scope of Essential Functions: Shift coverage Security Operations Support - Assist with implementing security strategies and procedures to reduce risks, including theft, vandalism, and unauthorized access. Risk Assessment & Mitigation Support - Participate in risk assessments and help implement corrective or preventive measures. Staff Supervision - Provide day-to-day supervision, coaching, and accountability for Safety & Security Ambassadors. Incident Response - Support incident command, emergency response actions, documentation, and follow-up. Training Support - Assist with onboarding and recurrent training, including emergency response, de-escalation, CPR/AED, and site-specific protocols. Compliance & Standards - Support adherence to safety regulations, internal policies, and preservation requirements. Interdepartmental Coordination - Work collaboratively with Preservation, Collections, Operations, and Public Engagement teams. Compensation and hours: This regular full-time, non-exempt position, offers a pay rate of $21/hour, and 30-32 hours per week. Requirements Minimum Qualifications and Skills: 2–4 years of experience in safety, security, or related operations 1–2 years of supervisory or team lead experience Demonstrated ability to lead, coach, and support frontline personnel Strong problem-solving, judgment, and decision-making skills under pressure Experience responding to incidents, emergencies, and safety or security concerns Ability to work a full-time schedule, including weekends, evenings, and special events, and adjust availability to provide short-notice operational or staffing coverage when needed. Ability to complete and review incident reports and operational documentation Strong communication, interpersonal, and customer service skills with a professional, service-oriented approach De-escalation and conflict management capability Working knowledge of security operations and emergency response practices Basic proficiency in MS Office and ability to learn scheduling and emergency communication systems Availability for on-site emergency response when needed Ability to patrol large properties and varied terrain for extended periods Valid Arizona Driver’s License High school diploma or equivalent Preferred Qualifications: Experience with security operations within a museum, historic setting, or cultural institution. A valid Arizona Department of Public Safety Unarmed Security Guard License. Certifications in CPR/AED and First Aid. De-escalation and conflict resolution skills. Experience supporting emergency drills and exercises. Ability to remain calm and make sound decisions in high-pressure situations. Physical Demands and Work Environment: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation will be provided to enable individuals with disabilities to perform the essential functions of this job. Physical Demands: While performing the essential functions of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; and consistently talk or hear; and rarely taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work environment: While performing the duties of this job, the employee is exposed to weather and desert environmental conditions prevalent at the time. The noise level in the work environment is usually moderate. The Frank Lloyd Wright Foundation is an Equal Opportunity Employer.

Responsibilities

The Assistant Manager supports the Safety and Security Manager by overseeing daily operations, providing shift guidance to Ambassadors, and ensuring the protection of assets, employees, and visitors across the property. This role involves reinforcing safety standards, managing incidents, and maintaining a welcoming environment that aligns with the program's core purposes.