Safety and Security Officer - The Windsor Court at Avion Hospitality Employee Services LLC

New Orleans, Louisiana, United States -

Full Time

Start Date

Immediate

Expiry Date

04 May, 26

Salary

0.0

Posted On

03 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Safety, Security, Communication, Teamwork, Calm Under Pressure, First Aid, CPR, Heimlich Maneuver, Incident Reporting, Guest Interaction, Surveillance, Problem Solving, Attention to Detail, Legal Awareness, Customer Service, Bilingual Communication

Industry

Hospitality

Description

Description The Windsor Court seeks a skilled and experienced Safety and Security Officer who is responsible for providing protection for hotel guests, employees, and property. They are also responsible for providing guests with a sense of comfort and well-being by maintaining a level of visibility. Responsibilities: Approach all encounters with guests and employees in a friendly, service-oriented manner. Maintain regular attendance in compliance with The Windsor Court standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working. Comply with The Windsor Court standards and regulations to encourage safe and efficient hotel operations. Answer phone and dispatch promptly, and demonstrate proper two-way communication etiquette when communicating with other Associates and guests. Maintain and review daily activity log. Maintain confidentiality with respect to guests' and associates' incidents. Open secured areas for authorized personnel; check the IDs of visitors/associates' bags as necessary. Maintain an awareness of legal limitations of position (i.e., local ordinances, state ordinances, etc.). Investigates room thefts, auto accidents/thefts, and assault complaints for guests (not for Associates); serves as the first responder, partnering with Department Head/Hotel leadership to write the incident report. Assist outside agencies as necessary. Assist with intoxicated guests. Be knowledgeable about hotel and guestroom locking systems. Respond to security alarms and monitor TV cameras (if applicable). Challenge suspicious persons. Conduct rounds, checking for safety hazards, checking lights and door locks, and picking up items left on the property. Assist during medical emergencies, administering First Aid/C.P.R./Heimlich maneuver, as necessary. In partnership with the Department Head/Hotel leadership, completes Incident/Accident Reports in a clear and concise manner. Benefits: After an initial waiting period, those hired into full-time positions are eligible for a competitive benefits package that includes the following: · Medical, Dental, and Vision Coverage · Paid Time Off · Short-Term and Long-Term Disability Income · Term Life and AD&D Insurance · Employee Assistance Program · 401k Retirement Plan · Discounted Parking Requirements High School diploma or equivalent and/or experience in a hotel or a related field preferred Strong communication, both written and verbal. Ability to work in a team environment. Ability to remain calm under pressure. Certificate of Completion in Safety and Security Training (must comply with State requirements) CPR, First Aid, and Heimlich Maneuver Certified Bilingual communication in Spanish is a plus.

Responsibilities

The Safety and Security Officer is responsible for providing protection for hotel guests, employees, and property while maintaining a visible presence to ensure guest comfort. They also respond to incidents, investigate complaints, and assist during emergencies.