about us
We are the leading Asian-inspired quick-service retail and grocery brand with over 80 restaurants across the UK, Belgium, and France, and a growing wholesale business across Europe and beyond. Our renowned delicious food made fresh in every restaurant, every day, has made itsu a top choice for healthy eating.
In addition to our restaurants, itsu [grocery] offers a range of high-quality Asian-inspired foods available online and in supermarkets. We are excited to be one of the leading brands in this specific group and have ambitious plans for continued growth both domestically and globally.
With its best-in-class-food, latest technology, innovation, and talented workforce, itsu is the future of fast food.
this is the job
The Safety Manager will lead all aspects of health and safety, food safety and fire safety across all levels of itsu within shops and academy. Partnering with all departments, they will build, implement and maintain a safety management system that complies with safety standards and legislation while also driving a positive safety culture of best practice ensuring itsu remains a leader of safety in the industry.
They will support the Head of Safety in all matters of compliance and will be required to have an excellent understanding of safety standards and legislation. Providing a safe, clean + legally compliant environment for everyone in our shops and ensuring the brand is protected through the delivery and monitoring of high standards.

skill and responsibility overview

• Leadership in Safety Management: Act as the accountable person for health, food, and fire safety across itsu, ensuring compliance with standards and legislation.
• Policy and Procedure Oversight: Maintain and innovate itsu’s safety standards, policies, and procedures, ensuring continuous improvement and adherence.
• Stakeholder Relationship Management: Build and nurture positive relationships with stakeholders across departments to drive a unified safety culture.
• Compliance and Legislation: Monitor, evaluate, and implement health and safety legislation, ensuring itsu meets all legal requirements and standards

• Incident Management and Strategic Planning: Lead investigations into accidents and incidents, analyse trends, and develop strategic plans to enhance safety and compliance

  this is you

• Level 4 food safety qualification holder

• NEBOSH national general certificate holder
• Experience liaising with local authority enforcement officers
• Strong experience of designing, delivering and managing cross-departmental projects
• Highly conscientious and diligent
• Experience in safety within a multi-site QSR or hospitality environment

perks and benefits

• A competitive salary
• Flexible working, which consists of 2 days a week working from home, flexible working hours, and up to 2 weeks a year working from abroad.
• Generous time off allowances, which include up to 34 days holiday
• Free breakfast and snacks available every day
• A free itsu lunch whenever you are in the office and 50% off in all stores, for when you are not.
• We cover a variety of different benefits such as physical, mental, financial, environmental and social wellbeing.
• An array of business events and socials throughout the year.

Please refer the Job description for details