Safety Officer | Western Psychiatric Hospital

at  UPMC

UPMC Western Psychiatric Hospital is seeking security/law enforcement professionals to help support our mission of Quality & Safety for patients, visitors, and fellow employees. The Safety Officer will provide safety, security, and fire safety related functions throughout Western Psychiatric Hospital.

• Conduct searches according to system and department policy regarding customer service responsibilities and maintaining paperwork and property appropriately.
• Must meet mandatory education and annual competency requirements for the position, to include age-specific competencies.
• Perform continuous amounts of hands-on physical restraint techniques necessary in an attempt to control violent, combative patients and maintain a safe environment with respect to age-specific competencies and guidelines. In conformance with seclusion and restraint policies Comprehensive Crisis Management and positive approaches training.
• Provide relief coverage for safety systems clerks and parking lot attendants as assigned by Manager(s).
• Conduct proactive, continuous safety, security and fire safety patrols throughout the facility and parking areas. Document and report any unsafe conditions as well as any security violations.
• Provide assistance as requested to clinical staff in the care and safety of patients, staff or visitors who are uncooperative. Respond to all such calls of assistance in a professional manner in accordance with facility standards and guidelines with respect to age-specific guidelines and competencies.
• Perform any and all assignments as directed by Manager(s); to include a daily review of e-mail, grease board, and any other required communications.
• Administer assistance during fires, medical emergencies or disaster drills or any other crisis type situations. Work closely with appropriate law enforcement, fire and medical authorities when necessary.
• Develop and maintain a level of professionalism under the accepted standards of the Institute to include proper dress, radio communication, and overall service excellence work ethic with patients, staff, and visitors.
• Prepare and complete all mandatory and recommended training programs as per departmental guidelines.
• Provide escort service for patients, staff, and visitors, as necessary or as directed.
• Initiate and investigate any reports of incidents to include theft, suspicious activity, vandalism, personnel safety, patient related issues, and any other areas considered to be of importance in the day-to-day operation of the Institute.
• Conduct tests of various alarm systems, equipment, etc. to include fire extinguishers, security alarms, fire alarm system, and others as assigned by Manager(s).
• May be responsible to accept, store and transport patient personal belongings including medications as per UPMC Policy.
• High school diploma or equivalent.
• 1 year experience in safety, security, or related healthcare field preferred. Equivalent experience considered.
• May in the course of their duties be in rooms where medications are stored or may transport medications when they transport patients.
• Transportation of medication is limited from one department to another.