GET TO KNOW US

Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the sociocultural landscape. In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April 2016, continues to position the house at the summit of the luxury universe. Today, Saint Laurent collections include women’s and men’s ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.

KNOW WHAT WE’RE LOOKING FOR

• At least 2 years of experience in stock handling and/or retail back-office environment
• Strong organizational skills and attention to detail
• Ability to multitask and manage priorities in a fast-paced environment
• Excellent interpersonal and communication skills, with the ability to work well within a team
• Competent in using Word and Excel; familiarity with other computer systems a plus
• Strong problem-solving abilities and adaptability to changing circumstances
• Product and fashion sensitivity, with the ability to stay informed about trends and developments in the industry
  Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.

KNOW HOW WE WORK

Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.
We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.
We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.
We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.
We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.

The Stock Controller and Store Administrator plays a vital role in the efficient management of store operations, focusing on both stock control and back-office administrative tasks. Reporting directly to the Store Manager, this position supports the store’s operational success through stock management, merchandise flow, administrative duties, and customer service support, all while ensuring compliance with company policies and delivering an exceptional client experience.

Stock Control & Inventory Management

• Oversee monthly turning inventories and manage specific action plans to ensure stock levels are aligned with sales targets
• Support preparation and execution of the annual inventory, identifying any discrepancies
• Manage stock levels and ensure consistent product availability
• Support in the shipment and transfer of merchandise to outlets and warehouses
• Prepare and pack merchandise in line with operational procedures
• Ensure compliance with legal, safety, and internal requirements related to stock management

Store Administration & Client Services

• Provide exceptional customer service and oversee the client after-sales process
• Manage the AX process, product transfers, and shipments for both store and client stock
• Coordinate the repair and after-care processes for products
• Ensure the optimal use of the client database to enhance customer relations and experience
• Participate in ad-hoc projects and support in maintaining a positive work environment
• Guarantee the store’s image aligns with corporate standards, promoting the brand both internally and externally
• Provide support to Front of house when needed by engaging professionally with clients, addressing inquiries, and ensuring a positive customer experience

Operational Support & Efficiency

• Assist in back-office administrative processes and help improve efficiency in store operations
• Support store management in ensuring compliance with all company policies and operational procedures
• Facilitate the store’s product repair/aftercare process, ensuring timely and effective service
• Provide key administrative support to ensure smooth merchandise flow and stock control, contributing to the store’s overall success
• Flexibility to adapt to changing priorities and business needs, take on new tasks, and collaborate with teams to achieve goals