Full job description

Our company located in DIP-1 (DIP metro station), is looking for a motivated Sales Orders Coordinator to support our event orders (rental of equipment, services).

The role involves mainly

1) Ordering. Communication mostly in writing with Clients (via WhatsApp, emails, sometimes phone) for order processing: issuing product quotes, clarifying requirements and customization details, updating them in calendar of orders.

2) Invoicing. Based on payment status, to follow up with Clients on upcoming or outstanding payments, to generate and to send invoices and payment vouchers to Clients from CRM;

3) ​Paperwork. Assist clients with filling venue-specific forms for event works and access.

4) Design coordination. Gather from Clients design requirements and design assets, brief our designer, and complete design approval workflow (feedback and revisions between a Client and a designer) until final approval before event order.

5)​ Schedule drafting. Before end of working day, draft a schedule for next day using AI tool and company guidelines (10-30 minutes).

6) ​Once a week on Saturday to publish ready content (photos, videos, and updates) across company social media channels (Instagram, etc.).

Other responsibilities:

• Develop/learn and demonstrate an advisory and consultative sales approach.
• Ensure quotations and invoices are complete, accurate and submitted on time;
• Upsell to existing services and promote new services;
• Submit a monthly orders report, team-wise, with team attendance report.
• Doing office duties (entering bills, arranging and replenishing items, searching data in web etc)
• Rarely going to event orders to assist other members when needed and for learning the process from inside.

Requirements:

1) To learn new event services and their technical details quikly

2) Having Events or Audio-Video knowledge is mandatory

3) To show a professional communication level and build rapport with clients;

4) To have good written and verbal English

5) Punctuality, attention to details.