Sales Account Manager at OneCloud Corporation

Charlotte, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Jul, 26

Salary

0.0

Posted On

09 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client relationship management, Consultative selling, Sales process management, Business development, Zoho CRM, Negotiation, Technical product knowledge, Problem-solving, Communication skills, Strategic account planning, Microsoft Office Suite, Account management, Prospecting, Value proposition articulation, Analytical mindset, Time management

Industry

Telecommunications

Description

Description Become a OneCloud Account Manager and take the lead in developing meaningful, long-term relationships with customers and partners while uncovering new opportunities for growth. You’ll serve as the main connection between clients and our organization, using your product knowledge and consultative style to deliver a standout experience. If you thrive at the intersection of relationship building, technical understanding, and business strategy, this role offers the chance to make a real impact. Duties/Responsibilities: Client Relationship Management: Develop and nurture relationships with existing and potential clients through regular, meaningful communication to address needs related to sales, service implementation, and billing. Ensure customer satisfaction through proactive issue resolution and strategic account planning. Consultative Selling: Identify and understand customer business challenges to recommend appropriate OneCloud solutions. Conduct effective product demonstrations and articulate value propositions tailored to client-specific needs and goals. Sales Process Management: Provide accurate quotes, pricing information, and contract terms according to company guidelines. Follow established approval procedures and maintain pricing integrity. Business Development: Generate new revenue through multiple channels including inbound opportunities, reactivating dormant accounts, prospecting new accounts, and responding promptly to customer inquiries across communication platforms. Documentation & Reporting: Maintain comprehensive records in Zoho CRM and other business systems, documenting all sales activities, opportunities, customer interactions, and outcomes to support company reporting and growth initiatives. Business Growth & Profitability: Contribute to overall business growth through achieving sales targets, managing expenses effectively, and maximizing account profitability. Collaborative Teamwork: Support colleagues, participate in team initiatives, provide constructive feedback for improvement, and champion a positive team culture. Professional Development: Stay current on industry trends, competitive offerings, and evolving client needs to provide informed recommendations and maintain trusted advisor status. Requirements Required Skills/Abilities: Exceptional interpersonal skills with proven ability to build lasting client relationships Strong consultative sales approach and negotiation capabilities Excellent written and verbal communication skills Thorough understanding of OneCloud's technical products and services portfolio Analytical mindset with strong problem-solving abilities Adaptability in a fast-paced environment with ability to prioritize effectively Proficiency with Microsoft Office Suite, CRM platforms, and business software Valid driver's license with acceptable driving record Self-motivated with strong work ethic, integrity, and accountability Creative thinking balanced with meticulous attention to detail Professional credibility to influence stakeholders at various levels Education and Experience: Bachelor’s degree in business, Marketing, Communications, or related field preferred Minimum of 2 years' experience in technology sales, preferably in telecom, managed services, SaaS, UCaaS, VoIP, or related industries Demonstrated success supporting team sales initiatives and managing client relationships Experience working with CRM systems and sales technologies Benefits Comprehensive benefits package including health, dental, and vision insurance Retirement savings plan with company contribution Competitive compensation structure with performance incentives Collaborative and innovative work culture Generous paid time off including vacation, holidays, and personal days Professional development opportunities #ZR

Responsibilities

The Account Manager will develop and nurture long-term client relationships while identifying new growth opportunities through consultative selling. They are responsible for managing the full sales process, maintaining accurate CRM documentation, and achieving revenue targets.