QUALIFICATIONS & SKILL REQUIREMENTS:

• Primary relationship manager for defined territory accounts. Drive Caesarstone brand message and product through Builder Channel accounts and provide measurable increase (as defined by the Regional Sales Manager) in Share of Shelf (SOS) and selector lists.
• Own and maintain market insights, tender timelines and submission requirements, including commercial pipeline information
• Provide samples, literature, and other marketing tools in support of the brand and product in your specific market.
• Ensure all customer issues are dealt with proactively and effectively, keeping management informed of any issues/problems that may escalate.
• Maintain an open line of communication with the Regional Sales Manager, providing regular input on all account activity, including status and call reports on a weekly basis.
• Efficiently utilize and leverage corporate sales database for tracking, maintaining, analyzing and managing customer requirements
• Communicate internally among team to maximize opportunities with customers.
• Develop and maintain a high degree of product and industry knowledge (e.g. attend industry events, trade shows, membership associations)
• Generate quarterly targeted SPC and builder direct sales agreements as defined by the Regional Sales Manager
• Follow up of all proposals for builders within 2 weeks of submission and maintain target customer and project list through Dodge and other available market resources.
• Regular input and tracking of customer activity in CRM system (Salesforce)

KEY RESPONSIBILITIES:

• Business Development & Key Account Management – Demand creation, development, and maintenance of customer relationships, as the primary business contact in the fabricator market
• Effectively contribute as a Fabricator team member routinely calling on the above market sector to enhance existing business relationships and identify new opportunities.
• Develop Strategy – work with peers and the management team to enhance and develop strategies to improve approaches in the above market and increase Caesarstone’s market share.
• New Product Introductions – Execute on company’s plans to introduce new products to market.
• Own the Fabricator channel Fact Base – Accountability to deliver all required Share of Shelf (SOS) and Share of Wallet (SOW), as well as any required market intelligence to regional and SLT team for decision making and market tracking purposes.
• Inventory Management- daily review of open order report & take rates / daily updates to OFS
• RMA/ Credit Rebills/ Warranty as needed for timely resolution to outstanding customer balance and quality issues.
• Submission of Retail quotes as required.
• Monitor sales and invoice orders daily in Power BI

KEY RESPONSIBILITIES:

• Maintain existing relationships, develop new relationships, and network to grow market share with all sizes of accounts within the region through regular customer visits and product knowledge sessions.
• Develop and execute sales programs, promotions, and customer activities/events that provide measurable increase to volume, revenue, and overall company profitability.
• Provide samples, literature, and other marketing tools in support of the brand and product in your specific market.
• Ensure all customer issues are dealt with proactively and effectively, keeping management informed of any issues/problems that may escalate.
• Maintain an open line of communication with the Regional Sales Manager, providing regular input on all account activity, including status and call reports on a weekly basis.
• Work closely with the Warranty Team to provide technicians with the necessary product knowledge.
• Efficiently utilize and leverage corporate sales database for tracking, maintaining, analyzing and managing customer requirements
• Monitor and manage appropriate levels of merchandising materials and samples in the region.
• Proactively support the rollout of various regional and national organizational initiatives, ensuring all markets have necessary information to ensure successful completion of work.
• Communicate internally among team to maximize opportunities with customers.
• Support national trade marketing and marketing initiatives with excellence.
• Develop and maintain a high degree of product and industry knowledge (e.g. attend industry events, trade shows, membership associations)
• Regular input and tracking of customer activity in CRM system (Salesforce)

KEY RESPONSIBILITIES:

• Primary relationship manager for defined territory accounts. Drive Caesarstone brand message and product through Builder Channel accounts and provide measurable increase (as defined by the Regional Sales Manager) in Share of Shelf (SOS) and selector lists.
• Own and maintain market insights, tender timelines and submission requirements, including commercial pipeline information
• Provide samples, literature, and other marketing tools in support of the brand and product in your specific market.
• Ensure all customer issues are dealt with proactively and effectively, keeping management informed of any issues/problems that may escalate.
• Maintain an open line of communication with the Regional Sales Manager, providing regular input on all account activity, including status and call reports on a weekly basis.
• Efficiently utilize and leverage corporate sales database for tracking, maintaining, analyzing and managing customer requirements
• Communicate internally among team to maximize opportunities with customers.
• Develop and maintain a high degree of product and industry knowledge (e.g. attend industry events, trade shows, membership associations)
• Generate quarterly targeted SPC and builder direct sales agreements as defined by the Regional Sales Manager
• Follow up of all proposals for builders within 2 weeks of submission and maintain target customer and project list through Dodge and other available market resources.
• Regular input and tracking of customer activity in CRM system (Salesforce)
  Requirements: