JOIN OUR TEAM AT BLACK CAT FIREWORKS!

Position: Accounts Administrator
Location: Huddersfield, West Yorkshire
Are you ready to ignite your career with one of the leading manufacturers of high-quality fireworks? Black Cat Fireworks, part of the Li & Fung group, is known for our commitment to performance, safety, and industry compliance. We supply our exciting products to grocers, discounters, and directly to customers via e-commerce, as well as through our retail factory shop.

ABOUT US:

At Black Cat Fireworks, our dedicated team manages sales, logistics, account management, technical support, marketing, and design, ensuring our customers experience the thrill of our fireworks like never before. We pride ourselves on our innovative approach and unwavering dedication to excellence.

As an Accounts Administrator, you will play a crucial role in supporting our Sales, Logistics, and financial operations. This position combines traditional account administration responsibilities with entry-level account management duties, including:

• Act as the day-to-day contact for key clients, addressing queries and ensuring accurate data records.
• Process sales orders, invoices, and credit notes efficiently.
• Conduct account reconciliations and collaborate with customer accounts to resolve any discrepancies.
• Liaise with carriers and logistical partners to ensure timely deliveries.
• Develop and maintain strong relationships with customers, serving as the primary point of contact.
• Address customer inquiries professionally, ensuring timely issue resolution.
• Monitor account activities, providing updates to customers on orders and deliveries.
• Support the team with various administrative tasks, including data entry and documentation management.
• Handle customer inquiries via phone and assist in our factory shop when needed.
• Maintain and update databases with relevant information regularly.