JOB OVERVIEW

We are seeking a dedicated and results-driven Account Manager to join our dynamic team. The ideal candidate will be responsible for managing client relationships, ensuring customer satisfaction, and driving sales growth. This role requires a proactive approach to identifying client needs and providing tailored solutions that align with our company’s offerings. The Account Manager will play a crucial role in maintaining long-term partnerships and contributing to the overall success of the organisation.

EXPERIENCE

• Proven experience in account management or a similar role within a sales environment is essential.
• Strong understanding of customer relationship management principles and practices.
• Proficiency in using Salesforce software is highly desirable.
• Excellent communication skills, both verbal and written, with the ability to build rapport with clients at all levels.
• Demonstrated ability to work independently as well as collaboratively within a team environment.
• Strong organisational skills with attention to detail and the ability to manage multiple priorities effectively.
  If you are passionate about client success and possess the skills necessary to thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity as an Account Manager.
  Job Type: Full-time
  Pay: £30,000.00-£39,000.00 per year

Benefits:

• Free parking

Work Location: Hybrid remote in Manchester M4 6BY
Expected start date: 01/08/202

• Develop and maintain strong relationships with clients to understand their business needs and objectives.
• Act as the primary point of contact for assigned accounts, addressing inquiries and resolving issues promptly.
• Collaborate with internal teams to deliver exceptional service and support to clients.
• Identify opportunities for upselling and cross-selling products or services to enhance client satisfaction and drive revenue growth.
• Prepare regular reports on account status, sales performance, and market trends for management review.
• Utilise Salesforce software to track account activities, manage pipelines, and forecast sales effectively.
• Conduct regular meetings with clients to assess their satisfaction levels and gather feedback for continuous improvement.