Sales Admin Assistant at Burhani Engineers

Nairobi, , Kenya -

Full Time

Start Date

Immediate

Expiry Date

03 May, 26

Salary

0.0

Posted On

02 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Support, Pipeline Management, Proposal Coordination, CRM Discipline, OEM Partner Engagement, Customer Engagement, Administrative Support, Cross-Department Coordination, Compliance, Quality Assurance, Process Improvement, Reporting, Dashboards, Tender Submission, Vendor Registration, Event Support

Industry

Oil and Gas

Description

Company Description Burhani Engineers Limited is one of the most reputable engineering firms in Nairobi, Kenya, with over four decades of proven excellence in the engineering industry. Established more than forty (40) years ago, the company has built a strong legacy founded on innovation, technical competence, and dependable service delivery. We specialize in delivering comprehensive engineering solutions across multiple disciplines, including electrical, mechanical, civil engineering, and instrumentation. This multidisciplinary expertise enables us to successfully undertake and execute a wide range of projects across diverse business sectors. Our strength lies in our team of highly skilled and experienced professionals who are committed to providing high-quality, reliable, and cost-effective engineering solutions tailored to meet our clients’ specific needs. Through a strong focus on quality, safety, and performance, Burhani Engineers Limited continues to be a trusted partner in engineering excellence and sustainable development. Job Description Job Purpose The Sales Admin Assistant supports the Sales & Marketing function by ensuring efficient operations, seamless communication, and smooth coordination with customers, OEM partners, and internal teams. The role strengthens the sales pipeline, enhances responsiveness, and supports overall commercial excellence. Key Responsibilities 1. Sales Support, Pipeline Management & Administration Manage the full presales cycle: enquiry logging, documentation preparation, bid tracking, and proposal coordination. Coordinate sales operations and Sales Closure meetings and maintain visibility of all proposals, deadlines, and follow-ups. Responsible for preparation of meetings minutes and circulation and follow up on the action points Prepare sales dashboards, performance reports, and pipeline updates. Ensure pricing approvals, internal validations, and proper document control. Oversee Bid/No-Bid evaluations and maintain organized sales documentation. Maintain CRM discipline by updating opportunities and following up with sales engineers. 2. OEM & Strategic Partner Engagement Serve as the primary coordination point for OEM partners. Track quotation turnaround times and escalate delays when necessary. Coordinate POR meetings, cadence reviews, and OEM alignment sessions. Maintain updated records of partner price lists, communications, and product updates. Track delayed orders and provide timely escalations. 3. Customer Engagement & Frontline Coordination Respond to general customer enquiries professionally and promptly. Coordinate customer meetings, documentation requirements, and follow-up action items. Support onboarding documentation, vendor registrations, and tender prerequisite submissions. Maintain updated customer contact lists and assist in preparing customer-facing materials. 4. Administrative, Operational & Cross-Department Coordination Provide administrative support including meeting scheduling, travel coordination, and documentation. Coordinate with HR, Finance, Operations, Procurement, and Projects to ensure smooth information flow. Track action items from meetings and follow up for timely closure. Support compliance, audits, and internal reporting requirements. 5. Logistics, Events, Marketing Support & Inventory Coordination Coordinate movement, availability, and distribution of marketing materials. Support exhibitions, roadshows, workshops, demos, and product launches. Maintain inventory of promotional materials and branded items. Track shipments and provide on-ground support during events. 6. Documentation, Compliance & Quality Assurance Ensure proposals, tenders, and submissions meet internal compliance and quality standards. Manage version control and maintain authorized templates and technical documents. Support quality checks and maintain secure, confidential document records. 7. Process Improvement & Operational Excellence Identify and propose improvements to enhance sales coordination efficiency. Support digital automation and workflow enhancements in CRM and sales processes. Standardize templates, forms, and reporting structures to improve consistency. 8. Delegated Responsibilities During Sales Manager Absence Sales Operations & Pipeline Tracking Update CRM with latest opportunities and deal stages. Track proposal deadlines, tender schedules, and customer follow-ups. Prepare and circulate weekly pipeline and status reports. Follow up on pending actions with sales engineers. 9. Reporting, Dashboards & Analytics Generate weekly and monthly sales performance reports. Update dashboards including targets, achievements, funnel metrics, and hit rates. Track team KPIs and provide management with exception reports. 10.Meetings Initiate departmental meeting or attend the Cross departmental meeting on behalf of the sales team /Manager Qualifications Qualifications Bachelor’s degree in Marketing, Business Administration, or related field. 5+ years of experience in marketing, sales coordination, or client relationship management (preferaby in engineering/construction or real estate). Familiarity with advertising platforms and event planning. Demonstrated ability to achieve 100% tender submission compliance, ensuring all assigned tenders are submitted accurately and on time. Proven track record of completing OEM report follow‑ups within 24 hours of the due date. Ability to resolve OEM and client clarifications within 48 hours, ensuring fast and efficient communication. Strong communication skills with a history of providing quick, accurate, and professional responses to OEM partners. Consistent delivery of weekly and monthly sales reports/minutes with 100% on‑time compliance, submitted within 3 days of meetings. Ability to execute and manage bi-annual customer satisfaction surveys, to be completed by the end of May and November each year. Commitment to collecting and organizing project completion photos every quarter, ensuring proper storage in the Marketing folder.

Responsibilities

The Sales Admin Assistant will support Sales & Marketing by managing the full presales cycle, including enquiry logging, documentation, and proposal coordination, while also serving as the primary coordination point for OEM partners and handling customer engagement.