JOB DESCRIPTION & REQUIREMENTS

• Process customer orders and inquiries via email, purchase order or phone call.
• Submit soft copies of invoices through customers’ email addresses or online portals.
• Execute and manage order processing transactions accurately, including product selection, pricing, and delivery schedules.
• Handle order modifications, cancellations, and return/exchange requests, ensuring compliance with company policies.
• Maintain systematic and detailed records of orders and invoices, with complete document filling.Collaborate with customers and finance teams to resolve pricing discrepancies, credit issues, or payment delays related to orders.
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• Minimum GCE ’O’ Levels qualification

• Minimum 1 year of experience in order processing and handling customer inquiries
• Knowledge of MS office (Word and Excel)
• Ability to work independently and a good team player
• Excellent customer service and communication Skills
• Polite and professional communication via phone and email
• Willingness to learn and adapt to new tasks
• Salary commensurate with experience
• Immediate or short-notice availability preferred

Please refer the Job description for details