KEY SKILLS & ATTRIBUTES:

• Excellent communication skills, both written and verbal
• Honest, reliable, and calm under pressure
• Highly flexible and adaptable
• Strong knowledge of Microsoft Office (Word, Excel, Outlook)
• Comfortable working independently and within a team environment

ABOUT THE ROLE:

We are looking for an organised, proactive, and flexible Sales Admin / Assistant to support our growing team. This is a varied role that blends sales administration, customer service, and operational support. You will be the first point of contact for sales enquiries and will play a key part in managing communications, maintaining accurate records, and supporting internal teams to ensure smooth order processing and high levels of customer satisfaction.
This position also offers opportunities for future growth, including leadership responsibilities, client visits, and strategic input into business development and health & safety processes.

KEY RESPONSIBILITIES:

• Manage the sales inbox, handling new enquiries, orders, and aftersales correspondence
• Send out quote letters and follow up on outstanding quotes
• Collaborate with estimators to track the status of quotes
• Communicate with customers regarding order progress and any delivery issues
• Liaise with production to highlight and resolve pressure points or delays
• Take responsibility for sales processes, including loading and closing sales
• Support marketing activities in coordination with the Sales Manager
• File and maintain accurate quote records
• Meet and greet visitors as required
• Propose and agree realistic lead times with internal teams and clients
• Contribute to health and safety initiatives