Sales Admin - Capital One Arena at Aramark

Washington, District of Columbia, United States -

Full Time

Start Date

Immediate

Expiry Date

27 Mar, 26

Salary

23.0

Posted On

27 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Organizational Skills, Integrity, Accuracy, Communication Skills, Attention To Detail, Analytical Skills, Problem-Solving Skills, Interpersonal Skills

Industry

Hospitals and Health Care

Description

Job Description The Support Services Operator is responsible for managing a variety of accounts receivable-based activity via email, telephone, and fax. Compensation Data COMPENSATION: The Hourly rate for this position is $23.00 to $23.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.Job Responsibilities Reconciles account status using invoicing and payment activity analysis. Reconciles refund status using invoicing, payment, adjustment and receipt write off activity. Review pending adjustment requests for accuracy and adherence to current policy standards. Researches and reconciles misapplied payments. Respond to invoice / statement requests Assist Collections floor and Credit department as needed. Assist with metric gathering as needed. Special projects and other duties as assigned or requested. Performs reconciliations for assigned accounts to maintain accuracy. Interfaces with Sales, Operations and Finance departments to resolve billing, collection and credit issues. Communicates via email, letters and phone conversations with customers concerning account status. At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications High School Diploma or Equivalent. 2 + years of credit/collections experience (preferred but not required). Must have demonstrated good performance; if in customer service, must have good quality scores. Excellent customer service skills a must. High level of organizational skills, integrity and accuracy. Strong communication skills with excellent written and verbal communication. Strong attention to detail, analytical and problem-solving skills. Good interpersonal skills working with internal and external customers. This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE). Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

Responsibilities

The Sales Admin will manage accounts receivable activities, including reconciling account statuses and responding to customer inquiries. The role also involves assisting with collections and collaborating with various departments to resolve billing issues.