ABOUT US:

At Multi-Marketing, we’re passionate about delivering exceptional support to our clients while keeping things organized behind the scenes. As we grow, we’re looking for a reliable, detail-oriented, and people-first individual to join our team in a dual role that combines administrative support with customer service excellence.

• Act as the second point of contact for client fulfillment via phone or text
• Provide accurate information and provide basic client support in a timely, professional manner
• Manage client records and update internal systems with accuracy
• Assist in organizing documents, reports, and forms on our CRM (Monday.com)
• Follow up on tasks, and keep daily operations running smoothly
• Collaborate with other departments to ensure top-notch client experience
• Maintain a calm, solution-focused attitude in a fast-paced environment
• Perform other general administrative duties as needed