JOB DESCRIPTION

Main Duties
Process Customer Order including SO, DO, INV, Pick List, PI preparation and lead time update
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- In charge of incoming phone calls & walk in visitor reception
- Response to customer email related to orders and lead time
- Issue Supplier PO and follow up with lead time
- Liaise and support Sales Team for specific order requirement
- Ensure ERP system info related to customer/supplier (contacts & delivery) are up to date
- Create Work Order (Assemblies) and issue pick list
- Handle demo loan process including loan form issuance, follow up and closure and manage loan inventory systemProcess RMA cases
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Other Duties

• Take part in quarterly stock take
• Assist in Standard Workflow documentation (SOP)
• Schedule local & oversea shipments, CO application
• Liaise with Logistic Admin/local & overseas forwarder for shipment issues
• Backup logistic admin for receiving, packing, delivery pick up arrangement

REQUIREMENTS

• O level, Diploma or above
• Multitasking, Meticulour, Responsible
• Proficient in Excel

• Take part in quarterly stock take
• Assist in Standard Workflow documentation (SOP)
• Schedule local & oversea shipments, CO application
• Liaise with Logistic Admin/local & overseas forwarder for shipment issues
• Backup logistic admin for receiving, packing, delivery pick up arrangemen