JOB DESCRIPTION

Danfoss is seeking an enthusiastic Sales Administration Analyst

BACKGROUND & SKILLS

At Danfoss, we believe that a diverse and inclusive workplace fosters creativity, innovation, and a broader perspective in decision-making. When you consider this job posting, do you feel like your profile is not a perfect match? Numerous studies have found that women and people of color are more likely to apply only when they meet all requirements listed in the job posting. Even if you do not check all the boxes, we encourage you to apply anyway. We are curious to find out how you can bring new insights to the role or to Danfoss as an organization.

The ideal candidate possesses these skills.

• Degree in Business Administration, electrical, electronic, mechatronic engineering, o other related areas.
• Minimum 3 years of experience in Customer Service.
• Knowledge of business processes.
• Completed Office package.
• Knowledge in SAP or similar systems.

Responsibilities for this position include but are not limited to the following.

• Management and control of sales orders.
• Perform analysis with the planning team to contribute to the management of backorder items.
• Customer service by telephone and salesforce.
• Interaction with other departments (Fulfillment, Logistics, Finance, Production)
• Commission registration and control.
• Forecast control for Key Accounts.
• Act in solving problems related to internal processes and customers’ requirements.
• Support for representatives, distributors and sales employee.
• Management and control of returns and credit notes.
• Management of orders for other Operations (Ex. Bonus, Donation and Sample).
• Compliance with internal rules and policies.
• Support for panel subcontracting.