Sales Administration Manager at Medtronic-Switzerland

Tokyo, Tokyo, Japan -

Full Time

Start Date

Immediate

Expiry Date

16 Mar, 26

Salary

0.0

Posted On

16 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Process Improvement, People Management, AI Tools, Automation, Project Management, Communication Skills, Microsoft 365, Critical Thinking, Transformational Leadership, Collaboration, Strategic Thinking, Data Analysis, Lean Methodology, Digital Literacy, KPI Management, Business English

Industry

Medical Equipment Manufacturing

Description

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life Lead transformation initiatives within the Sales Operations support team, driving process improvements and operational excellence. Initially, focus on delivering results as a transformation project manager, and later take on team management responsibilities, including people leadership, as needed. 職務内容＜ポジション名＞ Sales Operations Excellence Manager ＜勤務地＞品川＜部門について＞ Sales Operationsは、営業組織を支える業務プロセスの最適化やデジタル化、BPO・コールセンター運用管理に加え、各種レポーティングやデータバリデーションも担う営業サポート部門です。営業活動の効率化と顧客満足度向上を目的に、システム運用、業務改善、データ分析、AI・自動化推進など多様な活動を行っています。＜業務内容＞ ●営業現場を支えるサポート部隊の変革リーダーとしてSales Operationsチームのプロジェクトリード業務全般を担当いただきます。具体的には、以下の業務を担当して頂きます。変革ロードマップの策定・推進オペレーション設計の刷新とシステム連携の最適化サービス運用の集約と標準化ガバナンス強化と外部リソースの最適化 AI / Automationの導入と拡張また、業務プロセスの効率化・品質向上、チームメンバーの育成・指導、関係部門との連携強化など、管理者としての役割を積極的に果たしていただきます。 ●まずは変革PMとして成果創出に注力し、その後はニーズに応じてチーム運営（ピープルマネジメントを含む）の役割を担って頂くことを想定しています。＜Must Haves＞ Job Experience 業務プロセスやチーム運営の改善・変革を主体的に推進した経験マネージャーとしてのピープルマネジメント経験 AI／自動化ツール（Copilot、Power Automate、生成AI等）を用いた業務改善の実践経験継続的改善（Kaizen／Lean等）とプロジェクトマネジメントの実践経験（品質改善、コスト削減など定量成果） Skill / Knowledge 複数ステークホルダーを束ねる高いコミュニケーション力 Microsoft 365（Teams／Excel／Word／PowerPoint）の実務スキル英語：TOEIC900点以上または同等のビジネス英語力ネイティブ相当の日本語 Competency クリティカルシンキング変革リーダーシップコラボレーション＆インフルエンス全社視点（全社的な観点から業務やプロセスを理解し、最適化できる力）成果志向 Education 学士以上（学部・学科は問わない）＜Nice to Haves＞ Job Experience コマーシャル領域（Sales／Commercial Excellence／マーケ領域）での業務経験医療業界での知見・経験 CRMやBIツール（Power BI、Tableau等）を活用したデータリテラシー（KPI管理・ダッシュボード運用） Eloqua等MA、SAP／JD Edwards等の基幹システム活用経験 Skill / Knowledge PMP 改善手法に関する知識（Lean、Kaizen、プロセス改善など） Competency ラーニングアジリティデジタルリテラシー戦略的思考グローバル環境でのコミュニケーション力＜Working Style＞ハイブリッド、週1、2程度の出勤就業規定によるベネフィットメドトロニックでは、会社の成功と社員の成長は共にあるべきであると考えています。社員一人ひとりの経済的、身体的、精神的な幸せを高められるような、充実した福利厚生と報酬プログラムを用意しています。年間最大36万円の育児費用補助家族に介護が必要になった場合や養子縁組の際などに6週間取得できる休暇制度ベビーシッターや保育園のマッチングサービスメンタープログラムやe-learningなどを含むキャリア開発女性の活躍を支援する社内キャリアネットワーク自社株購入制度 etc. その他＜諸手当＞通勤手当、勤務時間外手当、休日勤務手当 etc. ＜休日＞土曜日、日曜日、祝祭日 etc. ＜休暇＞年次有給休暇、公傷病休暇、生理休暇、産前産後休暇 etc. ＜勤務時間＞ 9：00～17：30 Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP). About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. We change lives. Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives. We build extraordinary solutions as one team. With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough. This life-changing career is yours to engineer. By bringing your ambitious ideas, unique perspective and contributions, you will… Build a better future, amplifying your impact on the causes that matter to you and the world Grow a career reflective of your passion and abilities Connect to a dynamic and inclusive culture that welcomes the challenge of life-long learning These commitments set our team apart from the rest: Experiences that put people first. Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need. Life-transforming technologies. No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms. Better outcomes for our world. Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls. Insight-driven care. Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support. This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here. For updates on job applications, please go to the candidate login page and sign in to check your application status. If you need assistance completing your application please email AskHR@medtronic.com To request removal of your personal information from our systems please email RS.HRCompliance@medtronic.com

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Responsibilities

Lead transformation initiatives within the Sales Operations support team, focusing on process improvements and operational excellence. Initially act as a transformation project manager and later take on team management responsibilities.