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Sales Administration VIC at Ateq Corporation

Brentwood, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Sep, 26

Salary

50000.0

Posted On

19 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Order Processing, Shipping Documentation, Sales Administration, Spanish Speaking, Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft Teams, Microsoft Access, Invoicing, Credit Card Processing, Quotation Generation, Database Management, Communication Skills, Organization

Industry

Machinery Manufacturing

Description

Job description: We are seeking a self-starter committed to delivering a high-level of customer service. The candidate will be based out of our corporate offices in Ronkonkoma, NY and will support our customer base within the US, North America and globally. Responsibilities to Include: * Issue customer return authorization numbers * Process orders for repairs as well as new orders * Generate paper orders and file * Supply required shipping documentation for orders * Perform Customer Order tracking * Review and update database of repairs and field service activities * Responsible for order invoicing * Credit card processing * Issue customer quotations for spare parts and repairs * Email and phone communication with customers, internal support staff and subsidiaries * Provide coverage as necessary to answer incoming customer calls Other clerical duties as required to support our business activities and customer base Requirements: - Must be authorized to work in the United States - Customer Service experience - 2+ years - English Spanish speaking preferred - Excellent communication skills - Organized - Motivated Self-Starter - Proficient with Microsoft Outlook, Excel, Word, Teams and Access Proficient Benefits: * 401(k) * Dental insurance * Employee assistance program * Health savings account * Life insurance * Paid time off * Parental leave * Vision insurance Experience: * Sales administration: 2 years (Required) * Order Processing : 2 years (Required) * Shipping documentation: 2 years (Required) * Spanish Speaking Work Location: In person

Responsibilities

The role involves managing the end-to-end order process, including issuing return authorizations, processing repairs, and handling invoicing. Additionally, the position requires coordinating shipping documentation and maintaining communication with global customers and internal staff.