Sales Administrative Assistant at THREADED FASTENERS INC

Alsip, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Sep, 26

Salary

0.0

Posted On

14 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Entry, Database Management, Word Processing, Customer Relations, Order Processing, Billing, Procurement, Shipping Coordination, Communication Skills, Organization, Problem Resolution, Prophet 21

Industry

Wholesale Building Materials

Description

Summary/Objective The Sales Administrative Assistant performs a variety of clerical and administrative duties to support the Sales Team and the Branch. Essential Functions Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Always present a professional image to customers and vendors Establish friendly relations with customers and maintain ongoing relations with the customers Assist the sales team in providing quotes to the customer Enter sales orders into the Prophet 21 system Provide assistance and directions to walk-in customers and visitors Handle all incoming calls to the main line Perform billing duties as needed Occasionally remit payments for Will Call and Credit Card payments sent via email per customer request Enter purchase orders into the Prophet 21 system. Purchase material Expedite orders Compile Cert Packets for customers Schedule shipments Follow-up on shipped orders Help resolve customer issues Work with warehouse personnel to follow up on order status, aid in problem resolution, etc. Backup receiving Scan and link documents into the Prophet 21 system Order all office/overhead supplies Contact shipping vendors to arrange daily pick-ups Competencies (Knowledge) Excellent computer knowledge with proficiency in database management and word processing Data entry skills Understanding of the sales process High energy level Ability to perform multifaceted projects in conjunction with day-to-day activities Excellent communication skills, both verbal and written Professional demeanor Resourceful, well organized, highly dependable, efficient, and detail-oriented Team player Supervisory Responsibility This position has no supervisory responsibilities. Work Environment This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Physical Demands This is a largely sedentary role. While performing the duties of this job, the employee is occasionally required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; bend, stoop, or squat; talk or hear; and taste or smell. Pushing, pulling, and lifting approx. 25 lbs. when working with product in the warehouse. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Expected Hours of Work This is a full-time position. Typical days and hours of work are Monday through Friday, 8:00 a.m. to 4:30 p.m. Travel No travel is required for this position. Required Education and Experience High school diploma or equivalent. Two to three years' previous administrative experience. Preferred Education and Experience Knowledge and experience with the Prophet 21 system Other Duties Please note that this job description is not intended to cover or provide a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Responsibilities

Provides administrative and clerical support to the sales team and branch, including order entry and customer service. Manages billing, procurement, and shipping coordination while maintaining professional relations with vendors and clients.