CarShine Luxury Detailing is looking for an Administrator / Sales Coordinator located in Ontario for our mobile car detailing company. This is a full-time, fully remote position. You will be required to work 40 hours a week.

ABOUT US:

CarShine Luxury Detailing is a fully mobile service specializing in interior and exterior car detailing. We’re known for five-star customer reviews, a friendly team, and making the process simple and convenient by bringing premium detailing right to the client’s home. With a modern, technology-driven approach, we keep our services efficient, reliable, and easy for customers to enjoy.
We are currently looking for a dedicated Administrator / Sales Coordinator who is an enthusiastic, high-energy, and ambitious leader who enjoys helping clients feel good about their vehicle while making their busy lives a little easier!

QUALIFICATIONS:

• Minimum 2 year of experience is preferred in administrative work or sales/customer service, ideally in a fast-paced, target-driven environment.
• Strong written and verbal communication skills (ability to write professional emails and communicate with clients/detailers on calls)
• Excellent customer service skills with a strong focus on building positive relationships; ability to respond with empathy and professionalism to the needs of clients and detailers
• Strong organizational and administrative skills, with the ability to multitask and manage priorities effectively.
• While not required, interest in the car/detailing space would be preferred.

A successful candidate will be:

• Charismatic and personable, with a natural ability to build strong relationships with clients
• Proactive and self-motivated, taking initiative to solve problems and improve processes.
• Available during hours listed below and willing to commit for the long-term.

• Conduct consultations with clients to understand their car needs and sell available services effectively.
• Oversee detailers’ scheduling and availability.
• Track and manage leads using a CRM system.
• Conduct client follow-ups to confirm service quality and strengthen relationships
• Overseeing invoicing and payment processing.
• Maintain accurate records and documentation.
  This is an exciting role for the self-motivated leader who is looking to make contributions to a growing and dynamic car detailing organization. You must be energetic and take pride in creating a smooth, positive experience for every client.