Sales Administrator at Acquire Intelligence

Pasig, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

07 Jan, 26

Salary

0.0

Posted On

09 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Proficiency In Smartsheets, Aquira, Boostr, MyNet, Excel, Database Management, Attention To Detail, Communication, Collaboration, Problem-Solving, Analytical Skills, Reliability, Accountability, Consistency, Sales Support Workflows, Campaign Management Tools

Industry

Outsourcing and Offshoring Consulting

Description

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! Job Description – Sales Administrator (Offshore) Team Purpose and Link to Company Strategy Southern Cross Austereo (SCA) is Australia’s leading media entertainment company, home of LiSTNR and the Triple M & Hit Networks. With reach across 95% of the population through Radio, TV and Digital channels, our mission is to Entertain, Inform & Inspire Australians Anytime, Anywhere. The offshore Sales Administrator role supports this mission by ensuring accurate, timely and efficient management of booking, scheduling, reporting, and revenue administration across multiple platforms and markets. This role is critical to maximising efficiency, ensuring compliance with booking requirements, and enabling onshore teams to focus on client-facing and strategic engagement. Position Purpose To provide offshore operational support for the Sales Department by executing end-to-end campaign booking and revenue coordination. The Sales Administrator ensures accuracy across multiple systems, compliance with approval workflows, and timely confirmations, while also assisting with reporting and troubleshooting. This role plays a vital part in supporting business growth by maintaining seamless campaign delivery across Agency, Direct, and Independent client groups. Key Accountabilities – Offshore Functions Campaign Booking & Administration Book and manage campaigns across Aquira, Boostr, Smartsheets, MyNet, and related systems. For Agency clients, campaign booking typically accounts for ~60% of workload, covering new campaign entry, revisions, and reporting. For Direct & Independent clients, campaign booking can account for up to ~90% of workload, reflecting faster turnaround and fewer schedule adjustments. Coordinate booking availability, schedules, and approvals across metro, regional, digital, and independent channels. Ensure booking compliance, accuracy, and confirmation across all systems and approval stages. Media Schedules & Reporting Prepare and manage media schedules (10–15% of time for Agency work), including reach and frequency adjustments and template revisions to integrate digital requirements. Support Account Managers by preparing accurate post-campaign reports (approx. 8 hours weekly for Agency, 10% of workload for Direct & Independent), including detailed Excel and PowerPoint reports. Maintain reporting accuracy to support revenue tracking and campaign performance analysis. Material Instructions (MIs) & Approvals Chase, organise, and track MIs daily across live campaigns, ensuring scripts, approvals, and due dates are aligned. For Agency accounts, this can account for ~20–25% of workload, requiring systematic follow-ups to secure approvals prior to deadlines. Maintain accurate documentation of approvals and compliance records across Smartsheets, Aquira, and email workflows. Ensure that materials are delivered on time to avoid campaign delays or revenue at risk. Troubleshooting & Issue Resolution Proactively identify and resolve booking or scheduling issues pre- and post-campaign. For Agency work, troubleshooting may account for up to 50% of workload, with campaigns rarely running without revisions or multiple approval cycles. Escalate and resolve complex issues such as account changes, billing discrepancies, impression switches, or multi-system revisions across Aquira, Boostr, and scheduling platforms. Collaborate with Account Managers, Partnerships, and Digital Administrators to ensure issues are addressed quickly and effectively. Skills & Attributes Required Technical Competence Proficiency in Smartsheets, Aquira, Boostr, MyNet, and related booking systems. Strong Excel and database management skills, with the ability to reconcile large volumes of data. Attention to Detail Ability to accurately enter, cross-check, and reconcile booking data across multiple systems. Commitment to quality assurance in a high-volume, deadline-driven environment. Diligence in following multi-step approval processes and workflows without error. Communication & Collaboration Clear and professional written and verbal communication with internal stakeholders including Account Managers, Partnerships, Digital Administrators, Business Executives, and Regional Markets. Ability to work collaboratively with onshore teams despite time zone differences. Resilient and adaptable, capable of managing competing priorities and handling repetitive tasks while maintaining focus. Work Ethic Manages workload methodically and systematically to meet booking deadlines. Demonstrates reliability, accountability, and consistency in a process-driven environment. Takes ownership of tasks, ensuring campaigns are delivered correctly and on time. Qualifications & Experience Demonstrated experience in administrative coordination, preferably within media, advertising, or offshore shared services. Familiarity with sales support workflows, booking systems, or campaign management tools such as Aquira, Boostr, Smartsheets, and Salesforce. Experience working in offshore or shared services environments is highly regarded. Strong problem-solving and analytical skills, with the ability to troubleshoot system and process issues. Excellent written and verbal communication skills. Join the A-Team and experience the A-Life! Acquire Intelligence is an award-winning, global business outsourcer with 10,000 staff and over 16-years’ experience in delivering intelligent contact center and back-office functions for global businesses across many industries including telecommunications, banking and financial services, insurance, media, education and retail. We're an entrepreneurial business that is highly experienced in working with our partners to solve real-life problems quickly. A genuine partnership approach is at the heart of we do. Our teams are highly proficient in exceeding expectations, especially in situations where in-house teams may be typically challenged with the business processes of “big business.” We have Class A offices in 14 locations across Australia, the Dominican Republic, the Philippines and the United States, as well as comprehensive Work-from-Home environments, where client-permitted. We're recognized as being Safe, Flexible and Innovative, giving our clients the capability to Outsource with confidence. As a dynamic organization with the ability to take your career to the next level, we're looking for strong candidates with BPO experience to join our growing team. We value our employees highly and, as such, offer excellent career development programs and competitive compensation and benefits packages. Acquire takes your privacy very seriously. The information collected through this site will only be processed with your prior consent and for the purpose of facilitating your employment opportunities. If you have provided consent and wish to withdraw it, you may click on the account settings and submit a request to delete your information. You may also inform us by writing to the address in the section on “Access Rights to Personal Data” or send us an email to privacy@acquirebpo.com. Please refer to our Privacy Policy at https://acquirebpo.com/au/privacy-policy/

Responsibilities

The Sales Administrator provides offshore operational support for the Sales Department by executing end-to-end campaign booking and revenue coordination. This role ensures accuracy across multiple systems, compliance with approval workflows, and timely confirmations while assisting with reporting and troubleshooting.