JOIN OUR GROWING TEAM AS A SALES SUPPORT & ADMIN SUPERSTAR!

Love helping people, staying organised, and making sure everything runs like a well-oiled machine? Got great communication skills and a knack for problem-solving? Then you might be just the person we’re looking for.
We’re expanding fast and need a full-time Sales Admin & Support Representative to join our buzzing Woodford Green office. (Comfortable with the potential future relocation of the office to RM20.)
This is a key role in delivering the top-notch customer experience we’re known for – and you’ll be right at the heart of it.

A BIT ABOUT US:

Since 2019, we’ve been on a mission to change the way people buy building materials in the UK. Through our specialist online stores – like Sheet Materials Wholesale, Insulation Wholesale, and Brick Wholesale – we make it easy for everyone, from big contractors to weekend DIYers, to get quality building supplies at wholesale prices.
We’re now a £15m+ business, and we’re still growing at speed. Our office in Woodford Green is lively, friendly, and full of people who take pride in what they do (without taking themselves too seriously). If you want to be part of a fast-paced, supportive, and ambitious team – we’d love to hear from you!
Job Type: Full-time
Pay: £29,710.00 per year

Benefits:

• Free parking
• On-site parking

Application question(s):

• Comfortable with the potential future relocation of the office to RM20

Experience:

• Customer service: 1 year (required)

Work authorisation:

• United Kingdom (required)

Work Location: In perso

• Being the friendly first point of contact for customers via phone, email, and web chat
• Answering questions, solving problems, and making customers feel valued – every single time
• Processing sales and purchase orders accurately (because details matter!)
• Keeping our customer records neat, tidy, and up to date
• Working closely with your teammates to resolve issues quickly and effectively
• Escalating any tricky problems so we can tackle them before they snowball
• Thinking like the customer – solving issues in a way that’s best for them, not just for us.