Sales Administrator, Aviation at The Goodyear Tire & Rubber Company

, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

04 Oct, 26

Salary

0.0

Posted On

06 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Order Processing, Customer Service, Logistics Coordination, ERP Systems, Export Documentation, Quote Management, AOG Order Processing, Microsoft Excel, Microsoft Word, Invoicing, Shipping Documentation, Account Management, Communication Skills, Attention to Detail, Time Management, Financial Administration

Industry

Motor Vehicle Manufacturing

Description

The Sales Administrator is responsible for delivering end-to-end sales administration support to the Goodyear Aviation ANZ business. The role ensures accurate and timely order processing, proactive customer communication, and effective coordination with logistics, finance, and product support teams. As a key point of contact, the Sales Administrator helps maintain high levels of customer satisfaction and confidence by ensuring seamless order fulfillment, particularly for time-sensitive aviation orders and Aircraft on Ground (AOG) requirements. What We’re Looking For Order & Quote Management You will process sales orders, quotations, and invoices accurately and within required timeframes. You will validate pricing, product availability, and customer account details before processing orders. You will monitor open orders and proactively follow up on backorders to ensure timely resolution. You will support the efficient handling of urgent orders, including Aircraft on Ground (AOG) requirements. Customer Support You will serve as a key point of contact for Goodyear Aviation ANZ customers. You will respond promptly and professionally to customer enquiries relating to orders, pricing, deliveries, and account matters. You will provide clear guidance to customers on payment processes and banking information. You will build and maintain strong working relationships with airlines, MROs, distributors, and other key customers. Logistics Coordination You will coordinate with warehouse and freight providers to ensure the timely dispatch of customer orders. You will track shipments and provide customers with accurate delivery updates. You will support domestic and international ANZ shipments in collaboration with the Senior Sales & Operations Specialist. You will assist with product support shipments for Thailand and other regional markets as required. Documentation & Compliance You will prepare and distribute shipping documentation, including House Air Waybills (HAWBs) where required. You will ensure all sales, shipping, and export documentation is accurate, complete, and compliant with company requirements. You will maintain accurate customer records and pricing information within the ERP system, working closely with the Senior Business Development Manager. Finance, Reporting & Continuous Improvement You will prepare routine sales, order, and backorder reports to support business operations. You will maintain well-organised electronic records of customer documentation. You will identify opportunities to improve administrative processes and recommend enhancements to the Senior Business Development Manager. What We’re Looking For You have a High School Diploma or equivalent. Qualifications in Business Administration, Supply Chain, or a related field are required, with a tertiary degree or diploma in Business, Logistics, or Aviation Management preferred. You have proven experience in sales administration, customer service, or order management, preferably within the aviation, automotive, or industrial sectors. You have experience managing urgent or time-critical customer requests, including Aircraft on Ground (AOG) order processing. You have experience coordinating with freight providers and preparing export and shipping documentation. You are proficient in using ERP systems for order processing, customer record management, and sales administration. What Will Set You Apart You demonstrate exceptional attention to detail and accuracy in order processing and documentation. You have a strong customer-focused approach, supported by excellent verbal and written communication skills. You are able to work effectively under pressure and confidently manage time-critical situations, including Aircraft on Ground (AOG) requirements. You have a solid understanding of basic financial processes, including invoicing and payment administration. You are proficient in Microsoft Office Suite, particularly Excel and Word, as well as ERP systems. You take a proactive approach to your work and identify opportunities to improve processes and enhance operational efficiency. #LI-KB3 Goodyear is one of the world's largest tire companies. It employs about 63,000 people and manufactures its products in 49 facilities in 19 countries around the world. Its two Innovation Centers in Akron, Ohio, and Colmar-Berg, Luxembourg, strive to develop state-of-the-art products and services that set the technology and performance standard for the industry. For more information about Goodyear and its products, go to www.goodyear.com/corporate Goodyear is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law. At Goodyear, we make life's connections easier every day. People around the world count on us to get them where they need to go, now and into the future. But our relentless pursuit of forward motion doesn't just keep the world moving. It shapes a workplace that celebrates our different talents, experiences, and culture. It inspires us to continue developing our skills and encourages our career moves all while keeping us focused on building a better future for our associates, our business, and the planet. Come discover the opportunities ahead with Team Goodyear. Working at Goodyear A true member of the Goodyear hiring team will always interview candidates in-person or over the phone before extending any job offers. Candidates are never asked to download software, provide financial information or send payment as part of the employment process. Goodyear is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. If you need reasonable accommodation to complete the online application, or any other part of the employment process, please call the Goodyear Candidate Care Line at 330.796.4500. When contacting us, please provide your name, telephone number, and email address, along with a description of your request for accommodation. Click here for more information about Equal Opportunity laws and here for related information. Reasonable workplace accommodations are considered on a case-by-case basis. Please note that only those inquiries concerning a request for a reasonable workplace accommodation will be responded to. Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Click here for more information about Equal Opportunity laws. See Goodyear’s EEO Policy Statement here. Notice: Federal law requires Goodyear to verify the identity and employment eligibility of all persons hired to work in the United States. Goodyear will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. See posters below for details. E-Verify Participation Poster (English and Spanish) If you have the right to work, don't let anyone take it away. Are you an agency Recruiter in the Americas or Asia Pacific? Goodyear’s Global Talent Acquisition team has partnered with Recruitifi for all salaried, non-executive level candidate submissions. To be a part of our agency community please apply here.

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Responsibilities

Provide end-to-end sales administration support for the aviation business, focusing on accurate order processing and timely fulfillment. Coordinate with logistics, finance, and product support teams to manage time-sensitive Aircraft on Ground (AOG) requirements and maintain customer satisfaction.