Bennett Staff are looking to recruit a Sales Administrator for our well-established Manufacturing client based Stockport, Cheshire. This role will be on a temporary to permanent basis.,

REQUIREMENTS:

• Previous experience in a sales or customer service role (B2B experience preferred).
• Excellent telephone manner and communication skills.
• Strong interpersonal skills with the ability to build rapport quickly.
• Confident, persuasive, and motivated to exceed targets.
• Organised and detail-oriented with good administrative skills.
• Comfortable working with CRM systems and Microsoft Office.
• Knowledge or experience in the construction, or manufacturing industry is advantageous but not essential.

• Serve as the main point of contact for customer inquiries via phone and email.
• Build and maintain strong relationships with existing clients to ensure repeat business and customer satisfaction.
• Understand customer needs and provide product information, quotations, and sales support.
• Process sales orders accurately and in a timely manner.
• Follow up on quotations and inquiries to secure new orders.
• Identify opportunities to upsell or cross-sell additional products and services.
• Work closely with internal departments (e.g., logistics, production) to ensure customer expectations are met.
• Keep accurate records of customer interactions and sales activity using our CRM system.
• Stay up to date with product knowledge, industry trends, and competitor activity.