POSITION OVERVIEW:

We are seeking a highly organised and detail-oriented Sales Administrator to join our dynamic team at Cloudtech24. We are dedicated to providing exceptional services to our clients and maintaining high standards of efficiency and professionalism. The successful candidate will provide essential support to our sales team, ensuring smooth operations and contributing to the achievement of sales targets. This role requires excellent communication skills, a proactive attitude, and the ability to manage multiple tasks efficiently.

QUALIFICATIONS:

• Education: A degree in Business Administration, Sales, Marketing, or a related field is preferred.
• Experience: Previous experience in a sales support or administrative role, preferably within the IT industry.
• Skills:
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
• Familiarity with CRM software and sales order processing systems.
• Strong organisational and multitasking abilities.
• Excellent verbal and written communication skills.
• Attention to detail and accuracy.
• Ability to work independently and as part of a team.

• Assist the sales team with administrative tasks, including preparing sales reports, managing customer databases, and processing orders.
• Handle customer inquiries, provide product information, and resolve issues in a timely and professional manner.
• Process sales orders, track shipments, and ensure timely delivery of products to customers.
• Maintain accurate records of sales activities, customer interactions, and inventory levels.
• Liaise with other departments such as finance, logistics, and marketing to ensure seamless operations.
• Generate and analyse sales reports to provide insights and support decision-making processes.
• Update and maintain the Customer Relationship Management (CRM) system with accurate and up-to-date information.
• Perform general office duties such as data entry, and managing correspondence