Description:
We are looking to add a Sales Administrator supports the hotel’s sales team by managing administrative tasks, coordinating client communications, and ensuring smooth operations within the sales department. This role is essential in helping the team meet revenue goals and deliver exceptional service to clients. You will manage all areas of sales according to Island Hospitality Management and Brand Standards to achieve a professional rapport within the local business community. Our Sales Administrator assists with promotional materials, and administrative duties and is in constant contact with the hotel General Manager and Director of Sales.

JOB REQUIREMENTS:

• Respond to client inquiries via phone, email, or in person
• Assist in coordinating group bookings and event logistics
• Involved in community and/or government affairs to ensure effective marketing of the hotel
• Demonstrate commitment to guest service by responding to guest needs
• Develop and implement marketing and sales plans based on demand segments and to maximize REVPAR and Market Share Understand why competitors are successful in each demand segment and directly market/sell against the competition
• Know key accounts and actively “sells” through sales calls, property tours, strategic marketing, etc.
• Prepare required reports for the management team
• Maintain vendor and client information where necessary Collaborate with Front Office Team to ensure the details of the group and special corporate directives are executive properly and you are striving to achieve the same goals

JOB QUALIFICATIONS:

• “Hands-On” team member who is actively involved on a daily basis
• Ability to drive outside sales calls
• Highly motivated team player with strong initiative and desire for achievement
• Must be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessary
• Ability to work well in stressful situations
• Readily available and approachable for all guests while providing excellent guest service