SALES ADMINISTRATOR

Salary: Circa £28K per annum, depending on experience
Work schedule: 9.00am – 5.30pm (Monday – Friday) with 1 hour (unpaid lunch)
Work Location: Twickenham (Onsite)

EXPERIENCE:

• Sales administration: 1 year (preferred)
• Administration: 1 year (preferred)
• Automotive industry experience (Advantageous)

THE ROLE

This is a great opportunity for a Sales Administrator to join our busy Sales Administration Department supporting all administration aspects within both our Retail and Fleet departments
Our sales and fleet teams are very busy and to ensure that their customer expectations are met we require a strong Sales Administrator with good organisational skills and a sound background preferably gained within a sales environment (motor trade experience advantageous but not essential).

DUTIES

• To assist in processing all documentation relating to retail and fleet vehicle sales
• Complete forms in respect of V5C/tax applications and refunds, raising cheques for sign off as required
• Process all requests for vehicles to be transferred out ensuring that all necessary documentation is complete, vehicles removed from stock lists and any necessary payments received.
• Update computer files with all relevant details
• Respond to any internal and external queries effectively, whilst providing excellent customer service.
• Use DVLA/RAV system to issue registration numbers and tax new vehicles
• Use DVLA online to update owner details and dates and tax used vehicles.
• Use Excel to keep company demonstrator vehicle details updated and apply for new tax or breakdown cover for these as required
• Register vehicles on the warranty system
• Book vehicles into stock
• Invoice trade orders
• To build rapport and understand customer requirements.
• To promote satisfactory customer relations through expeditious and courteous handling
• Assisting with ordering and controlling new car stock through use of internal control system also Toyota GB ordering system.