QUALIFICATIONS

Grade 12
At least 3 years of experience in a sales administration environment

EXPERIENCE

Sales Administrative experience
Computer Proficiency
Microsoft Office

SKILLS AND KNOWLEDGE

General knowledge of administrative systems
Excellent Telephone etiquette
Good written and verbal communication skills
Literate–English read, write, speak and understand
Good customer relations / Communication skills
Attention to detail
Accuracy
Numeracy
Logical
Problem-solving
Proactive approach
Committed and able to work overtime/after hours to meet deadlines
Monthly reconciling and reporting
Between 3 - 5 Year

TASKS RELATED TO THE FOLLOWING WILL BE CONDUCTED:

Capturing all Finished Goods orders via the Randfontein depots, price checking, and releasing as soon as possible. Liaising with the AR team for credit checks, blocking orders for the correct reasons, following up with AR if no response is received - same day release if no credit issues–Traditional Trade–Modern Trade and HORECA–Direct deliveries for Spar /Shoprite / PNP
Sales order management and execution. Ensure on-time smooth running for logistics to be able to plan deliveries to our customers. Working on credit limit checks with AR and Logistics. Right product, Right Place, Right Price; Right Customer to avoid unnecessary costs.
DMSSFA - Automated ordering tool - Working on daily go-live issues and releasing of orders placed by reps
Liaising with account managers with regards to orders placed and queries regarding delivery and delivery instructions–any changes to orders etc.
Making sure that orders are placed according to the SLA - NND
Following up on pricing issues with pricing admin (SSC team Medan)
Ensuring that all orders with special delivery instructions are clearly marked
Pro forma orders
Cash Sale Orders–Pro forma invoices. To follow up with sales representative regarding cashcollection and payment to debtors to release blocked orders
Enhance operational efficiency to deliver competitive advantage.
Ensuring order reports are always up to date and clear of small outstanding tons - this can be done byusing transactions on SAP ZSD_REP. Reconciling all back orders.
Customer service–All round, new customer queries
Update booking slots confirmation for Spar / Shoprite / PNP orders
Checking the daily payments/age analysis against the daily open orders
Feedback daily, reporting on large quantities of orders processed for the day, to ensure that theproduction runs smooth.
Training on OOS and Rice report.