DD-Scientific is a UK-based manufacturer of high-performance electrochemical gas sensors. Founded in 2011, we serve industrial, medical, and environmental sectors worldwide. Known for innovation and modern production methods, we have a portfolio of 130+ sensors models and an annual growth rate of 15%.
To enable our continued growth, we are seeking a professional and experienced Sales Administrator to join our expanding team. The ideal candidate will have a strong commitment to customer satisfaction and a keen attention to detail.

QUALIFICATIONS & EXPERIENCE

• Minimum 5 years experience in sales administration or customer service role
• Experience in manufacturing or technical products environment preferred
• Strong administrative and organizational skills
• Proven track record of accurate order processing and customer management

SKILLS & COMPETENCIES

• Excellent written and verbal communication skills
• Professional telephone manner and customer service approach
• Strong attention to detail and accuracy
• Good level of computer literacy
• Experience with CRM systems and order management systems
• Ability to work under pressure and manage multiple priorities
• Problem-solving skills and proactive approach

OTHER SALES-RELATED OFFICE DUTIES

• Maintain accurate customer databases and contact information
• Support sales team with administrative tasks and documentation
• Assist with credit control and payment follow-up activities
• Handle general office duties including mail, telephone, and reception cover
• Ensure high standards of customer service across all interactions