OVERVIEW

We are seeking a motivated and detail-oriented Sales Administrator to join our dynamic team. Since 1914, Garage Supply Contracting Inc. has been leading the industry in garage equipment supply, repair, maintenance, engineering & planning. We are a third generation, family-owned business with technicians bringing years of knowledge to facilities across Ontario. Be part of a growing business that stands above the others in servicing commercial and residential garages and new builds. You’ll be a part of a team where your input is encouraged and your hard work is rewarded.
Please visit our website for more company information at www.garagesupply.ca

SKILLS

• Organization: Manage multiple tasks, prioritize effectively, and maintain accurate records.
• Communication: Communicate clearly and professionally with customers and team members, both verbally and in writing. Create warm, welcoming, and relatable first impression as well as maintaining comfortable and uniform brand of experience for existing customers.
• Attention to Detail: Ensure accuracy in data entry, order processing, and other administrative tasks.
• Problem-Solving: Remain calm under pressure, identify and resolve issues related to sales orders, customer inquiries, or other administrative tasks.
• Technical: Proficiency in using bid site platforms and CRM software.
• Teamwork: Foster a positive work environment. Work effectively with other members of the sales team and other departments.
• Ongoing Education: Participate in sales related courses and webinars.

QUALIFICATIONS

• Previous experience supporting a team in an administrative capacity.
• Ability to work independently and as part of a team.
• Proactive and self-motivated with a strong desire to learn and adapt to new technologies.
• Experience working an automotive dealership setting is an asset.

• Research: Investigate prospective customers, fill the pipeline with leads, networking events, and trade shows. Pass leads to appropriate Sales Reps. Provide customer and payment history to Sales Reps prior to meetings.
• Inside Sales: Call prospective customers to learn more about their organization and book meetings for Sales Reps. Make cold calls and follow-up. Ask for the sale without being pushy.
• Order Processing: Receive quote approvals, verify orders, ensure accuracy of information (e.g. product details, pricing, shipping information, payment details).
• Database Management: Maintain price lists, sales history, and other relevant data.
• Sales Reporting: Prepare sales reports, analyze sales data, and provide insights to management.
• Customer Service: Handle customer inquiries, resolve issues, and provide support via phone and email.
• Invoice and Payment Handling: Generate invoices, manage payments, and ensure timely and accurate billing.
• Coordination and Communication: Collaborate with other departments to ensure smooth sales order fulfilment and efficient sales operations.
• Accounts Receivable: Assist Sales Reps in collecting overdue balances.
• Creative Branding: Create and distribute flyers to customer database and maintain social media presence.
• General Administrative Support: Provide administrative support to sales team, including schedule meetings, manage calendars and correspondence, and maintain sales-related documentation. Keep routes tight but allow extra time for cold calls along the way.
• Ad-hoc tasks as the role evolves