Sales Administrator

at  LDK Healthcare

ABOUT LDK SENIORS’ LIVING

LDK Seniors’ Living vision is for every senior Australian to be treated with Love, Decency & Kindness in their ageing journey. Our core values of Love, Decency & Kindness underpin our culture and guide every aspect of everything we do for our residents and our team members. All LDK villages combine the best part of retirement living and aged care to deliver our unique One Move Promise® – our guarantee that once our residents call LDK home, they will never have to move again.

OUR EMPLOYEE VALUE PROPOSITION

LDK villages have established a reputation of being ‘truly happy places’ for residents. We know that this can only be achieved if our staff feel connected, respected and valued. When you join LDK, you will be joining a for-purpose, values-led, people-first organisation that empowers and invests in staff to develop, nurture and grow individual professional capability. You will work in a friendly, open and welcoming environment.

QUALIFICATIONS & EXPERIENCE

• Qualifications in business or real estate would be desirable but is not essential
• Ability to handle customer inquiries and resolve issues promptly and professionally
• Experience in data entry, reporting, and maintaining accurate sales records
• Strong attention to detail and problem-solving skills
• Ability to work effectively in a team and collaborate with sales and other departments
• Knowledge of sales metrics and ability to assist in tracking and analyzing sales performance
• Strong time management skills and ability to meet deadlines in a fast-paced environment

APPLY NOW!

People who join LDK inherently possess and practice LDK values in their daily life. They have a desire and passion to apply these values toward a fulfilling purpose of caring for older people and want to work together with a team that are highly committed to the LDK vision.
If this sounds like you, and LDK sounds like the place you’ve been looking for, we would love to hear from you. Please click on the “apply” button and follow the prompts. We will get in touch if you are shortlisted for this opportunity.
We value diversity and inclusion and actively encourage applications from Aboriginal and Torres Strait Islander people and those from diverse cultural backgrounds.
We encourage all applicants to visit our website at https://ldk.com.au/.
Kindly email people@ldk.com.au if you have any questions.
Successful applicants will be required to undergo a Police Clearance. LDK Seniors’ Living has a mandatory vaccination policy in relation to influenza

ABOUT THE ROLE

We are looking for a Sales Administrator who is a highly organised individual to ensure the smooth and efficient operation of the sales office. This role involves maintaining a professional image both within the office and in all interactions with clients, vendors, and their representatives.

ROLE RESPONSIBILITIES:

• Greeting clients, conducting facility tours, and gathering client contact information
• Handling telephone, email, and walk-in inquiries, as well as booking appointments for the Membership Consultant
• Ensuring the sales office is always ready for appointments and maintaining office supplies, marketing materials, and contract documentation
• Assisting with marketing and promotional activities, ensuring accurate and well-displayed materials
• Preparing brochures, welcome kits, and other marketing collateral
• Regularly checking the cleanliness and readiness of displays and vacant units
• Updating and maintaining contract documentation, ensuring it’s completed accurately and sent to relevant parties
• Assisting in event preparation and execution, both within the community and at external locations
• Managing and updating customer data in the Salesforce CRM system
• Supporting contract progress, follow-ups with clients and solicitors, and completing settlement form