• Prepare accurate quotes from the Sales Manager's requirements and follow up every quote and opportunity
• Manage sales inboxes, action enquiries and keep filing systems in order
• Maintain the CRM after customer visits, road trips and conferences, and support CRM/ERP users with setup, data entry and troubleshooting
• Process debit card payments, raise invoices and credit requests, and manage credit card receipts
• Coordinate team travel, weekly KPI scorecards, and promotional materials for trips, presentations and conferences
• Record meeting minutes, track action items and drive follow-ups through our work management systems
• Connect sales, workshop and design teams to resolve issues and keep stakeholders informed of schedules and changes
• Improve how we work by identifying inefficiencies, mapping processes and supporting new system rollouts, while keeping the office well run and stocked

What you'll bring - Mandatory Technical Skills:

• Proven experience in office administration or sales coordination
• Strong proficiency in Microsoft Office (Outlook, Excel, Word)
• Accurate data entry and reporting skills with strong attention to detail
• Experience using a CRM or ERP system for data entry and record keeping
• Confidence processing payments, invoices and credit requests
•