Sales Administrator (maternity cover) at AZELIS SINGAPORE PTE LTD

Herlev, Capital Region of Denmark, Denmark -

Full Time

Start Date

Immediate

Expiry Date

23 Jul, 26

Salary

0.0

Posted On

24 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales order processing, Customer service, Export documentation, ERP systems, Logistics coordination, Data management, Microsoft Office, CRM, Supply chain administration, Communication, Problem solving, Teamwork, Regulatory compliance, Order fulfillment

Industry

Chemical Manufacturing

Description

Sales Administrator (maternity cover) Welcome to Azelis! Azelis moves goods but more importantly; we move markets! Through the application of science, we act as catalysts for innovations that positively impact people, communities, and our planet for a more sustainable future. By creating innovative formulations, we enable our customers to win and our principals to grow. As a global leader in the distribution of specialty ingredients, we partner with app. 2,200 suppliers and combine our deep industry expertise to bring our 63,000 customers’ products to life. Within Life Sciences and Industrial Chemicals, we’re breaking new ground in our technical laboratories and professional local headquarters by creating opportunities through innovation. Globally, we employ app. 4,200 talented individuals across 60+ countries – that’s 4,200 professionals, 4,200 problem solvers, and 4,200 go-getters. Azelis Nordics is looking for a Sales Administrator (maternity cover) in Herlev, Denmark to support our disruption of the industry – the role will be time-limited for app. 12 months with a start date as soon as possible. The mission Our new Sales Administrator will support the mission of processing customer sales orders and managing the process through delivery, ensuring customer satisfaction and loyalty through operational expertise. This role interacts with both Commercial and Supply Operational Teams, working closely with Commercial Assistants and Supply Chain Administrators. Main accountabilities of the role Ensure correct and timely customer sales order processing: Process sales orders in the Azelis ERP; advise of any deviations (price issues, dates, regulatory ...), request order release to Credit Control and confirm orders and send order confirmations to Customers. Follow-up open orders and ensure proper daily update of backorder lines. Ensure orders’ downstream logistics continuity (warehouse picking, transport and export arrangement where applicable). Interact with Customers, handle their requests related to order follow-up. Accrue any logistics costs relative to the orders (including transport, surcharges & demurrages, other logistics costs). Make sure of auto-charges relevance such as duties. Propose logistics solutions in case of issues, in cooperation with logistics/commercial Team-members. Master ERP functionality related to own scope to work efficiently and to provide best service to Customers. Ensure conformance & contribute to sustainability: Ensure compliance with QA and SHE requirements, procedures and working instructions to maintain high service standards and quality of Data Management. Process amendments and review non-conformances daily, together with the Commercial Assistants, Supply Chain Administrators, SHEQ Team, Logistics Team and Logistics Providers. Provide feedback to Stakeholders to allow closing of non-conformances in CRM. Contribute to continuous process optimization and excellent teamwork: Provide regular feedback to BPOs and Key Users to enable operational excellence, efficiency and effectiveness. Develop expertise in processes and work instructions related to own scope and support development of best practices. Provide cover for the Sales Administration team as required. The individual we’re looking for We’re looking for a colleague who understands customer service – could be a more junior profile who’s eager to learn and appreciate providing a great experience for our customers. Additionally, we’re looking for: Professional experience 1-2 years of experience in the handling of sales orders Experience with Customer Service and Exports Experience with IT tools & ERP systems; fast learner from an IT perspective Able to communicate in both Danish and English Personal skills You recognise yourself in the Azelis company values: Innovative & Resourceful, Agile & Empowered, Collaborative & Respectful, Transparent & Results Oriented You’re a motivated and enthusiastic self-starter who also appreciates feedback and teamwork You have strong interpersonal and relationship building skills You’re comfortable working with technology and software such as Microsoft Office, CRM, and ERP What we offer In addition to an inspiring work environment, Azelis Nordics is proud to offer: Competitive compensation package Pension contribution in line with market Private healthcare plan Hybrid and flexible work opportunities empowering you to balance your professional and personal life Career opportunities within a truly global setting Our promise to you People are our key assets — that’s what we believe in. The Azelis culture embraces change as an invaluable opportunity to grow, learn and become ever better at what we do. And with a team that’s united in passion, vision, and values, we believe that we can work together to achieve everything we set our minds to. Azelis is proud to be an equal opportunity employer as we recognize the power of diversity, inclusion and belonging. Our company values (Innovative & Resourceful, Agile & Empowered, Collaborative & Respectful, Transparent & Results Oriented) and commitment towards sustainability are our northern stars for everything we do – and in the way we value our employees. How to apply Apply directly via the link on this page by submitting a cover letter and CV. We look forward to receiving your application as soon as possible! www.azelis.com Azelis is a leading global innovation service provider in the specialty chemical and food ingredients industry, present in 63 countries across the globe with over 3,800 employees. Our knowledgeable teams of industry, market and technical experts are each dedicated to a specific market within Life Sciences and Industrial Chemicals. We offer a lateral value chain of complementary products to more than 59,000 customers, supported by +2,700 principal relationships, creating a turnover of €4.1 billion (2022). Azelis Group NV is listed on Euronext Brussels under ticker AZE. Across our extensive network of more than 60 application laboratories, our award-winning staff help develop formulations and provide technical guidance throughout the customers’ product development process. We combine a global market reach with a local footprint to offer a reliable, integrated, and unique digital service to local customers and attractive -business opportunities to principals. Top industry-rated by Sustainalytics, Azelis is a leader in sustainability. We believe in building and nurturing solid, honest and transparent relationships with our people and partners. Impact through ideas. Innovation through formulation. Azelis Americas is an equal opportunity workplace. Individuals seeking employment are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. You can view the EEOC Know Your Rights poster here. Azelis Americas’ U.S. entities participate in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, Azelis is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. Azelis Americas is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans during our application process. If you need assistance or an accommodation due to a disability, contact us at human.resources@azelis.com.

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Responsibilities

The Sales Administrator will process customer sales orders and manage the end-to-end delivery process to ensure customer satisfaction. They will also collaborate with commercial and supply chain teams to handle logistics, resolve order issues, and maintain accurate data in the ERP system.