SALES ADMINISTRATOR – SUPPORTING OUR SALES TEAM & DELIVERING EXCEPTIONAL SERVICE

Based in Stockport| £26,000 per annum | Monday to Friday | No weekends or public holidays
Are you a positive, self-motivated team player with a passion for delivering exceptional customer service? Do you thrive in a fast-paced environment where every day is different? PAL Hire, a dynamic and forward-thinking national equipment hire company, is looking for a dedicated Sales Administrator to support our sales team and help us deliver on our promise of outstanding client care.

WHO WE ARE

At PAL Hire, our values drive everything we do: Integrity, Innovation, Collaboration, Aspiration, and Appreciation. We don’t just talk about service—we live it. That’s why we’ve been recognised as Silver Award Winners – Investors in People and ranked 26th Best Company to Work For out of 55,000 companies across the UK.

WHAT WE’RE LOOKING FOR

We’re not just looking for skills—we’re looking for mindset. If this sounds like you, we want to hear from you:

• You care about doing the right thing—every time
• You’re dependable, trustworthy, and take pride in your work
• You stay cool under pressure and thrive in fast-paced situations
• You’re a natural problem solver who sees challenges as opportunities
• You’re organised, proactive, and driven by customer satisfaction
• You’re a great communicator and a supportive team player with a positive attitude

THE ROLE

Working alongside our senior sales advisor, you’ll play a key role in ensuring our clients receive the highest standard of service. You’ll manage the smooth running of hire contracts, resolve issues with care and urgency, and build strong, lasting relationships with our valued clients.

YOUR RESPONSIBILITIES WILL INCLUDE:

• Managing hire contracts from start to finish – including deliveries, ETA updates, and collections
• Coordinating breakdowns, servicing, and urgent support requests
• Handling client queries with empathy and efficiency
• Ensuring all client needs are met with precision and care
• Maintaining strong internal communication with our sales and service teams
• Staying organised and calm, even when the pressure’s on