SALES ADMINISTRATOR, £15.00 PER HOUR, FLEXITIME 30 TO 45 HRS/WEEK

Pickstock Foods Ltd, Hartshorne, Swadlincote
Broad admin role in a fast-growing £100m, family-run lamb processor. Small team, real responsibility, training and progression available. Free parking, canteen, staff discounts.

ABOUT US

Pickstock Foods is a family-run lamb and sheep abattoir and cutting plant near Hartshorne. We source from across Great Britain and our own farms, supplying domestic and export markets. We are five years old, turning over ~£100m, and growing at over 10% per year. The admin team is around 20 people, so the role is broad and the environment is fast paced. On-site role at our rural facility, own transport recommended.

SKILLS AND EXPERIENCE

• Strong organisation, attention to detail, and clear written and verbal communication.
• ERP proficiency with accurate data entry, plus solid Microsoft Office skills.
• Practical, solution-first mindset.
• A-Level or equivalent.
  Desirable: experience in sales or export administration (ideally food or temperature-controlled logistics); familiarity with transport planning, book-ins, POD management, incoterms and freight bookings.

THE ROLE

Provide accurate, timely support to the Sales team, ensuring clean order flow from entry to invoice, with clear communication to customers and internal teams. You will also provide basic holiday cover for Export and Transport Administration, so no two days are the same. A 1 to 2 week induction includes short rotations across the business to understand how we work and to build relationships.

KEY RESPONSIBILITIES

• Enter customer orders accurately, verify pricing and weights, and issue order confirmations in the company standard format: Quantity, UOM, Product Code, Product Description, Price and Sale UOM.
• Maintain customer and product price files in the ERP each week; keep audit trails of updates.
• Produce and send dispatch notes and invoices on time.
• Respond to customer queries, log issues, and coordinate resolutions with Sales and Technical.
• Liaise with Transport and partners to organise deliveries and keep customers updated; support transport and export admin during holiday cover.
• Keep internal sales records current, complete basic due diligence for new customers, and support credit control with clear documentation.
• Identify recurring issues and suggest simple fixes to templates, SOPs or lookups.