ABOUT US:

We are a leading supplier of steel and timber, providing high-quality products to construction, trade, and retail customers. With a strong reputation for reliability and excellent service, we’re looking for a motivated Sales Administrator to join our team and support our growing business.

SKILLS & EXPERIENCE REQUIRED:

• Previous experience in an administrative, sales support, or customer service role (preferably within construction, timber, or steel supply)
• Strong organisational and multitasking skills
• Excellent communication and interpersonal abilities
• Confident in using Microsoft Office (Word, Excel, Outlook) and CRM systems
• High attention to detail with accurate data entry skills
• Ability to work independently and as part of a team

ROLE OVERVIEW:

As a Sales Administrator, you will play a vital role in supporting the sales team, ensuring smooth day-to-day operations, and delivering excellent customer service. You will handle sales enquiries, process orders, manage documentation, and maintain strong communication between customers, suppliers, and the internal team.

KEY RESPONSIBILITIES:

• Processing sales orders, quotes, and invoices accurately and efficiently
• Handling customer enquiries via phone, email, and in-person
• Assisting the sales team with account management and follow-ups
• Coordinating with warehouse and logistics to ensure timely deliveries
• Maintaining up-to-date records in the CRM system
• Preparing sales reports and supporting the management team with data
• Ensuring a professional, helpful, and positive customer experience