At Target Healthcare Group, we are pioneers in the pharmaceutical industry, committed to revolutionising healthcare. As the UK’s leading manufacturer and supplier of unlicensed medicines and hard-to-source products, we serve retail pharmacies, hospitals, pharmaceutical wholesalers, and homecare markets with unmatched expertise and passion.
With a diverse team of over 500 professionals, including top pharmacists, skilled technicians, and dedicated support staff, we ensure excellence and innovation in everything we do.

SKILLS AND ATTRIBUTES REQUIRED

• Experience in customer service, preferably in the pharmaceutical industry.
• Excellent communication and interpersonal skills, both written and verbal.
• Strong organizational and time management skills, with the ability to prioritize and multitask.
• High attention to detail and accuracy, with the ability to work under pressure and meet deadlines.
• Proficient in Microsoft Office applications, such as Word, Excel, and PowerPoint.
• A positive and proactive attitude, with the ability to work independently and as part of a team.

THE ROLE

We are looking for an enthusiastic and motivated sales administrator to join our unlicensed medicines team. You will be responsible for managing customer orders and enquiries and ensuring compliance with regulatory requirements. You will also have the opportunity to learn about our products and services and contribute to our business growth and customer satisfaction.

KEY RESPONSIBILITIES

• Process customer orders and invoices for unlicensed medicines in a timely and accurate manner.
• Handle customer enquiries and complaints via phone, email, and online platforms.
• Maintain and update customer records and databases.
• Ensure compliance with relevant legislation, regulations, and guidelines for unlicensed medicines.
• Coordinate with internal departments and external suppliers to ensure smooth delivery of products and services.
• Working well as part of a busy team .and building relationships with customers.
• Keep up to date with industry trends and best practices.