Hemel Hempstead (Office Mon-Thu, WFH Fridays)
Full-Time | Permanent | Monday to Friday, 9am - 5:30pm
About the Role
We’re looking for a Sales Administrator to join a fast-paced and growing business, supporting the sales and finance teams with day-to-day operations. This role is perfect for someone who enjoys variety, thrives under pressure, and wants to be part of a collaborative, dynamic team environment.
You’ll be the key point of contact for customer queries, order processing, and logistics support. The role is highly data-driven, so advanced Excel skills will be essential particularly VLOOKUP, Pivot Tables and data analysis.

What You’ll Be Doing

• Processing daily B2B and B2C sales orders
• Raising and sending invoices, uploading to customer portals
• Managing and analysing order files (CSV) and liaising with logistics partners in the UK & US
• Providing customer service support via phone and email (including credit control)
• Assisting with key account management where required
• Creating commercial invoices, packing lists, and certificates of origin for international shipments
• Preparing customer samples and supporting sales team meetings at head office
• Assisting with event and exhibition preparation (UK, EU & USA)
• Handling courier collections and demo stock management
• Keeping product and logistics documents up to date

• Processing daily B2B and B2C sales orders
• Raising and sending invoices, uploading to customer portals
• Managing and analysing order files (CSV) and liaising with logistics partners in the UK & US
• Providing customer service support via phone and email (including credit control)
• Assisting with key account management where required
• Creating commercial invoices, packing lists, and certificates of origin for international shipments
• Preparing customer samples and supporting sales team meetings at head office
• Assisting with event and exhibition preparation (UK, EU & USA)
• Handling courier collections and demo stock management
• Keeping product and logistics documents up to dat