JOB DESCRIPTION:

The Sales Administrator/Assistant reports directly to the Sales Manager of Trout River Industries. This position requires a highly driven individual who is customer service and detail oriented.

REQUIRED SKILLS:

• Highly organized (manage time well, attention to detail, follow-ups)
• Excellent computer skills (Microsoft Excel, Word, PowerPoint)
• Driven (self-starter, highly motivated)
• Ability to interact with customers and colleagues.
• Excellent interpersonal and communication skills.
• Honest and sincere.
• Strong product and industry Knowledge.

• Perform administrative tasks to ensure that the sales department operates in an orderly and efficient manner.
• Work closely with Production Administrator to ensure that the production schedule is always up to date.
• Work with dealers to prepare standard quotes as required.
• Work closely with dealers to ensure all sales documents are signed off.
• Create work orders for sold units. Sales Manager to go over all work orders to finalize and approve them. The Sales Manager will have ultimate responsibility for ensuring that the work order is correct.
• Maintain sales schedule for dealers.
• Keep dealer portal up to date.
• Create non-standard quotes for review by Sales Manager and send out quotes if requested by Sales Manager.
• Ensure that all change requests and supporting documentation are completed in a timely manner.
• Complete Sales Victory documents for approval and circulate following approval.
• Generate sales invoices when unit is in finishing.
• Help to implement and maintain Sales CRM.
• Maintain Sales Activity Report.
• Maintain Sales Back Log Report
• Maintain quote log.
• Work with the engineering and purchasing departments to price trailers and options.
• Answer sales calls and gather relevant information.
• Learn how units operate, become familiar with units and be comfortable answering questions about how to operate units.
• Be able to fill out spec sheet requests for engineering (become familiar with USA & Canada bridge laws).
• Be able to compare a finished unit with the work order to ensure that the trailer matches the work order, and the customer is getting what they ordered.
• Work with marketing to help promote Trout River Industries’ products.
• Help keep sales department organized.
• Assist Sales Manager as required.
• Generate weekly and monthly sales & quote reports.