What you'll be doing

• Provide day-to-day administrative support to Account Managers and the Sales team
• Process and manage customer orders accurately
• Prepare order confirmations, costing sheets and other sales documents
• Track orders through the process and help ensure deadlines are met
• Liaise with design, technical and other internal teams
• Keep customers and colleagues updated on order progress
• Follow up on approvals, product fit comments and costings
• Maintain accurate customer and order information
• Support Account Managers with information needed for customer meetings and requests
• Conduct basic market, customer and competitor research
• Help coordinate multiple orders and priorities in a fast-paced environment
• Use Excel and internal systems to maintain accurate records

What we're looking for

We're looking for someone who is organised, proactive and has a genuine interest in fashion and products.

You'll ideally have:

• Some experience in administration, sales support, customer service, retail, merchandising or another fast-paced environment
• Strong organisation and attention to detail
• Excellent written and verbal communication skills
• Confidence working with different teams and managing multiple priorities
• Good Microsoft Office skills, particularly Excel
• A proactive approach and confidence using your own initiative
• The ability to work accurately while managing a busy workload
• A genuine interest in fashion, clothing or consumer products
• A good eye for product and detail

Previous office or fashion industry experience isn't essential. Candidates at the beginning of their careers are encouraged to apply.

A degree or qualification in Fashion, Fashion Business, Textiles, Buying & Merchandising, Fashion Management or a related subject would be particularly relevant, but isn't required.

• Experience with Product Lifecycle Management (PLM) software would be useful but isn't essential.