ABOUT US

Wye Valley Brewery is a multi-award-winning, family-owned British brewery, proudly crafting original beers since 1985.
Based in rural Herefordshire, we produce the very best cask, keg, bottled and canned beers—including favourites HPA, Butty Bach, 1985 and Nightjar —using the finest ingredients, including locally-grown hops.
As a Real Living Wage employer, we’re committed to quality, community, and sustainability. Our beers are enjoyed in pubs across the West Midlands and South Wales and are stocked in major supermarkets and independent retailers nationally.

ESSENTIAL SKILLS & EXPERIENCE:

• General office administration experience
• PC literate, including Microsoft Office
• Strong communication skills and confident telephone manner
• Ability to manage and prioritise workload effectively
• Comfortable with regular telephone work
• Ability to lift heavy/awkward product items (manual handling training provided)
• Able to commute to the brewery site in Stoke Lacy, Herefordshire

THE ROLE

We’re looking for a Sales Administrator to join our busy Sales Office team. This is a varied and dynamic role that requires flexibility, accuracy, and excellent communication skills. You’ll be a key point of contact for our customers and support for our Field Sales team.

KEY RESPONSIBILITIES:

• Daily outbound telesales to on-trade (pub) customers
• Handling enquiries from retail/off-trade customers (including supermarkets)
• Processing and dispatching online sales orders
• Providing administrative support to the Field Sales team
• Serving customers in our brewery shop
• Weekend and bank holiday rota duties (e.g. shop cover, brewery tours - approximately one Saturday every six weeks)
• Opportunity to help at events